Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.
Curious about Sidetrade? Catch Aimie in motion: Aimie Video
RequirementsMission:
As HR Business Partner North America, you are the trusted partner of directors and managers in Canada and the United States on all people topics. You anticipate people issues rather than react to them, you bring an informed point of view to business decisions, and you make sure our practices remain compliant with Canadian and US employment law. You work closely with the HR operations and Talent Acquisition teams and with the group-wide People team, which spans France, the UK and Ireland, Germany, Canada, Australia and the Philippines. You report to the Chief Human Resources Officer.
What you will be doing:Business partnering- Advise directors and managers on organisational design, employee relations, people performance and development.
- Identify people issues and trends early, and build solutions with your stakeholders before they escalate.
- Support manager development and employee enablement initiatives across the region.
- Act as the first point of contact for employees and managers in Canada and the United States on all HR topics.
- Draft employment contracts and the documentation required for changes along the employee lifecycle.
- Drive new hire onboarding, including the HR welcome session, employment paperwork, I-9 verification and benefits enrolment, in partnership with hiring managers.
- Run the offboarding process, including HR system updates and exit interviews.
- Keep employee data accurate and up to date in our HR systems (BambooHR, TriNet).
- Ensure compliance with Canadian federal and provincial employment law, US federal and state employment law, and company policies, and advise managers and employees accordingly.
- Maintain internal and external HR procedures for North America and implement policy updates when regulations change.
- Handle complex employee relations matters, such as performance management, investigations and terminations, in cooperation with external counsel.
- Provide payroll with accurate and timely employee information.
- Manage the relationship with external providers for benefits, retirement plans and healthcare.
- Work with the Talent Acquisition team to ensure smooth recruitment processes.
- Produce regular reporting on HR metrics and analyse trends to design actions that strengthen engagement and retention.
- Contribute to international HR initiatives and transformation projects, including those linked to our AI-native transition.
- Support the implementation of HR systems and process improvements.
- About five years of experience as an HR Business Partner or HR Manager, ideally in an international, fast-paced company. Experience in a software or technology company is a great plus.
- Solid knowledge of Canadian employment law, ideally in Alberta, and working knowledge of US employment law.
- Ability to build credibility with senior managers and work autonomously as the main HR contact for North America.
- Experience with HR systems and process improvement. Knowledge of BambooHR or TriNet is a plus.
- Analytical, well-organised, and goal-oriented, with the ability to manage several priorities at once.
- Ease with AI tools in your daily work, or a clear appetite to learn.
- Excellent written and spoken English. French is a plus.
- Four days per week on-site at our Calgary office.
Equal opportunity
At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we value diversity, gender equality, inclusivity and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. We celebrate your unique contributions, driving collective success in our inclusive workplace.
Discover more on www.sidetrade.com
Agencies
Only applications from invited agencies through the Workable portal will be accepted. Unsolicited CVs sent directly to managers or HR will not incur any fees.
Benefits
- Hybrid work model in Calgary
- Great culture – active Social Club organising regular team events and activities
- Health & wellness – medical coverage, life insurance, and other wellness programmes
- Time off – competitive paid holidays plus public holiday
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programmes, and advancement support
Skills Required
- About five years of experience as an HR Business Partner or HR Manager
- Experience in an international, fast-paced company
- Solid knowledge of Canadian employment law, ideally in Alberta
- Working knowledge of US employment law
- Ability to build credibility with senior managers
- Ability to work autonomously as the main HR contact for North America
- Experience with HR systems and process improvement
- Analytical, well-organized, and goal-oriented; able to manage multiple priorities
- Excellent written and spoken English
- Four days per week on-site at the Calgary office
- Experience in a software or technology company
- Knowledge of BambooHR or TriNet
- Ease with AI tools or a clear willingness to learn
- French language skills
What We Do
Sidetrade is a fast-growing international SaaS company with a solid 21-year track record. It is listed on Euronext Growth. Sidetrade simplifies the way businesses accelerate order-to-cash. Its next-generation AI self-learning technology, called Aimie, helps businesses unlock customer value. Fuelled by an unrivalled database consisting of millions of worldwide B2B customer payment experiences, Aimie automatically provides customer predictive analytics. She delivers actionable insights that enable teams to make data-driven decisions they can trust. Aimie also provides automation to get better results than purely manual or ERP-driven solutions. Sidetrade’s unique approach to AI unlocks the ability of any organization to leverage intelligent automation and sophisticated machine learning algorithms that maximise business value: • gain control and visibility of the order-to-cash process • secure and grow sales by reducing churn, and increasing upsell and cross-sell • accelerate cash generation by driving collection productivity and sales collaboration. Aimie is a valued teammate, who deals with repetitive, time-consuming tasks, so that her human co-workers can concentrate on their core business: increasing customer value and revenue. Aimie is a real game-changer in collaborative intelligence- a system whereby individuals and machines contribute to problem solving in complementary ways. Artificial intelligence in support of natural intelligence empowers teams to work faster, and smarter. From large multinationals to mid-size enterprises worldwide, thousands of companies already use Sidetrade's SaaS technology to embed a cash culture and optimize complex order-to-cash operations. Customers include: TechData, Nespresso, Expedia, Manpower, Inmarsat, Hearst Magazines, Cordant Group, PageGroup, Chubb, XPO Logistics, Veolia, Vinci....
