Working Pattern: Monday to Friday | 37.5 Hours Per Week
Salary: £60,000 + Company Car/Car Allowance and 15% KPI performance bonus
Job ID: 8390
What you’ll be serving up…As HR Manager, Support Services & Projects, you will lead the delivery of HR services and projects across support functions, ensuring alignment with business objectives and enhancing employee experience. You will manage HR operations, drive key initiatives, and provide expert advice to managers and employees.
- Manage day-to-day HR activities for support services teams, including employee relations, performance management, and absence management
- Lead and coordinate HR projects that improve processes, culture, and employee engagement
- Provide guidance and support to line managers on HR policies, procedures, and compliance
- Oversee recruitment, onboarding, and workforce planning for support functions
- Develop and deliver training and development programmes tailored to support services teams
- Monitor HR metrics and prepare reports to inform decision-making and continuous improvement
- Collaborate with wider HR and business partners to ensure consistency and best practice across the organisation
- Support organisational change initiatives and ensure smooth communication and implementation
- Ensure compliance with employment legislation and internal policies
- Proven experience managing HR services within support or operational functions
- Strong project management skills with a track record of delivering HR initiatives
- Excellent knowledge of employment law and HR best practice
- Ability to influence and build relationships with stakeholders at all levels
- Strong problem-solving and organisational skills
- Effective communication and coaching abilities
- CIPD qualified (Level 5 or above) desirable
- Proactive, adaptable, and able to manage multiple priorities
At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.
Here’s a taste of what you can expect when you join us:
- Free lunches provided
- Flexible and part-time working opportunities
- Company car or car allowance
- Private Healthcare
- 33 days holiday, with the option to buy up to an additional 10 days per year
- Rewarding bonus package up to 15%
- Enhanced family, personal and compassionate leave policies
- Paid volunteering days
- Training, development and career progression opportunities
- Pension scheme, life assurance and financial wellbeing support
- Salary Advance, giving you access to a portion of your pay before payday
- A supportive, inclusive culture where everyone can thrive
Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:
- 24/7 virtual GP appointments
- Mental health support, counselling and therapy sessions
- Physiotherapy services and second medical opinions
- Online gym and workout programmes
- Legal and financial advice
- Nutrition, fitness and lifestyle guidance
- Meditation and mindfulness resources
- Dedicated wellbeing helplines and expert support whenever you need it
At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.
We're proud that 87% of our colleagues are proud to work here — and we think that's because people are given the support, trust and opportunities they need to thrive.
Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.
We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Skills Required
- Proven experience managing HR services within support or operational functions
- Strong project management skills with a track record of delivering HR initiatives
- Excellent knowledge of employment law and HR best practice
- Ability to influence and build relationships with stakeholders at all levels
- Strong problem-solving and organisational skills
- Effective communication and coaching abilities
- CIPD qualification at Level 5 or above
- Proactive, adaptable, and able to manage multiple priorities
What We Do
Elior UK provides catering, hospitality, reception and broader facilities-management services across workplace, care and retirement living, NHS trusts and hospitals, education, stadia, attractions and heritage sites, and defence. Its purpose is to enrich clients’ and customers’ lives through food and service delivery, supported by training, development, corporate social responsibility, innovation, digital, branding and concept-development capabilities for diverse sectors throughout the United Kingdom.
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