Description
The HR Manager is responsible for leading human resources operations and supporting a positive, compliant, and high-performing workplace. This role oversees employee relations, performance management, training, benefits administration, policy implementation, and HR compliance while partnering with leadership to align people strategies with business goals.
Develop, implement, and maintain HR policies, procedures, and programs that support company objectives and workplace compliance.
- Manage full-cycle recruitment, including job postings, hiring processes, and onboarding.
- Serve as a trusted resource for employees and managers on HR policies, employee relations, conflict resolution, and workplace concerns.
- Oversee performance management processes, including goal setting, performance reviews, coaching, and employee development plans.
- Administer compensation, benefits, leave, and employee records in accordance with company policy and applicable employment laws.
- Identify training needs and coordinate learning and development initiatives that improve employee performance and engagement.
- Partner with leadership to support workforce planning, retention strategies, succession planning, and organizational development.
- Ensure compliance with federal, state, and local employment regulations and maintain accurate HR documentation.
- Track HR metrics and prepare reports related to staffing, turnover, engagement, compliance, and performance trends.
- Promote a respectful, inclusive, and professional workplace culture aligned with company values.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent experience may be considered.
- Minimum of 5 years of progressive HR experience, including experience supporting managers and employees.
- Strong knowledge of employment laws, HR best practices, employee relations, benefits administration, and performance management.
- Demonstrated ability to handle confidential information with professionalism and discretion.
- Excellent communication, problem-solving, organizational, and interpersonal skills.
- Proficiency with HRIS systems, payroll platforms, and standard workplace technology.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent experience may be considered.
- Minimum of 5 years of progressive HR experience, including experience supporting managers and employees.
- Strong knowledge of employment laws, HR best practices, employee relations, benefits administration, and performance management.
- Ability to handle confidential information with professionalism and discretion.
- Excellent communication, problem-solving, organizational, and interpersonal skills.
- Proficiency with HRIS systems, payroll platforms, and standard workplace technology.
What We Do
Big City Optical is a family-run eye care boutique based in Chicago, providing customized and convenient optometry services across multiple locations in the Chicagoland area. They focus on delivering high-quality vision care, including specialties like Vision Therapy and Low Vision, while offering a curated selection of contemporary prescription glasses and sunglasses with a personal, community-focused touch.
