HR Generalist

We are looking for a proactive and detail-oriented HR Assistant to support the day-to-day operations of the Human Resources department.

The ideal candidate will assist in HR processes including recruitment, onboarding, employee records management, and employee engagement activities.

This role is vital in ensuring smooth communication and effective administration within the HR function.

Duties & Responsibilities:

·         Assist with the recruitment process: posting job ads, scheduling interviews, and communicating with candidates.

·         Coordinate the onboarding process for new hires, including paperwork, orientation, and system access.

·         Maintain accurate employee records in HR systems and personnel files.

·         Maintains and generates monthly reports on headcount, renewal, new joiners, vacation, absents etc.

·         Applying and acquiring Visa’s in co-ordination with PRO and working closely with PRO in immigration and labour related matters

·         Visa renewals for existing Employees and coordinate with the typing center for all visa and quota related activities in regulations with PRO’s

·         Sends schedules and reminders via cc mail regarding: medical exam for new employees and food handlers and bank account openings and other related issues.

·         Responsible for system encoding and approvals for the following transactions: new employee data, HR staff attendance.

·         Coordinates and follows-up travel, airport pickup, visa deposit and accommodation bookings for incoming employees and resigning/terminated employees with Housing Supervisor and Facility department

·         Conducts spot checks and room inspection once of Employee Accommodation with the Housing Supervisor to check the areas/rooms that need improvement and repair. Prepares report to the Human Resources Manager on the result of the inspection

·         Collecting & checking of attendance sheet of every department before finalization of salary

·         Initiated and coordinated for various employee engagement programs like, Indoor Games, Annual Staff, Reward and Recognition programs etc

·         Screens, interviews candidates and arranges suitable candidate interviews with HO

·         Tracks personnel requisitions and ensures vacant positions are filled as per specification.

·         Ensures every new joiner receives a JD on the first day of joining and a signed copy is place in the employee file

·         Monitors headcount and keeps the HRM briefed of changes.

·         Prepares offer letters, and ensures that they are in compliance with EPZ Salary Structure and Benefits.

·         Coordinates with the Recruitment Agencies and the applicants themselves regarding the status and arrivals of the applicants.

·         Supports the line managers during performance appraisal system and documentation.

·         Conducts Orientation for incoming General Staff/ Senior Officers/Managers with regards to basic issues (general EPZ policies, benefits, forms, insurance policy, code of conduct, etc.)

·         Performs other tasks as may be assigned by the Human Resources Manager from time to time.

GENERAL DUTIES.

·         Prepare and submit various HR monthly reports, relevant to the Planning and Higher Management.

·         Present a detailed analysis on the New Hire, Departmental Visa costs and all other reports.

·         Generate Promotion Letters, Warning Letters, Termination Letters, Experience certificates, Salary Certificates, Salary Transfer Letters, and NOCs etc.

·         Memos or Notices on Public Holidays or any special announcement.

·         Daily Cash Handling (Petty Cash)

·         Communicate effectively with guests, colleagues, and superiors.

·         Handles difficult situations effectively.

·         Attends meetings and training required by management.

·         Accepts flexible planned work schedule necessary for uninterrupted service to Zoo guests.

·         Continuously seeks to endeavour professionalism in own job function.

Qualifications:

•      Bachelor’s degree in Human Resources, Business Administration, or related field.
  
•      1–3 years of experience in an HR support role preferred.
  
•      Knowledge of HR processes and best practices.
  
•      Excellent organizational and time management skills.
  
•      Strong interpersonal and communication skills.
  
•      High level of discretion and professionalism.