HR Generalist

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

Hims & Hers is seeking an HR Generalist to join our People Ops team for a full-time, six-month contract. You'll use your detail and enthusiasm for process improvement to provide Hims and Hers a world-class employee experience. You’ll also apply your systems savvy and analytical thinking to continually improve our People processes and devise ways to better utilize our core tools. Finally, you’ll provide employees the information they need to thrive, helping them navigate our people processes & programs, and supporting them throughout their employment at Hims and Hers.

• Partner with the People Operations Team to drive a smooth process and manage all backend support functions.

• Own the HR email inbox, respond to all inquiries in a timely manner, and triage employee questions by directing them to the appropriate resource or subject matter expert as needed.

• Serve as a resource for employees on HR-related matters, such as company policies, benefits, and compliance.

• Run regular and ad-hoc reports related to turnover, performance, employee demographics, and other key metrics for the business and provide analysis.

• Manage the internal mail tracking platform, ensuring timely delegation and completion of HR-related mail, onboarding appropriate teams, and triaging all company mail to relevant parties while responding to employment-related inquiries and notifications within state-mandated timeframes.

• Partner with the Payroll team to ensure new hires, employee changes, and terminations are processed in a timely manner

• Assist in developing, revising, and implementing HR policies and procedures to ensure alignment with business goals and legal requirements.

• Lead and manage compliance training initiatives, including annual and new hire assignments, regulatory tracking by state and industry, and company-wide communications to ensure timely completion and accountability

• Oversee the onboarding process, including conducting New Hire Orientation, completing background checks, I-9 review, and E-Verify, while ensuring a positive and smooth new hire experience.

• Collaborate with respective HRBP’s on various HR projects, including leveling reviews, reviewing policies for accuracy, conducting career leveling research, and pulling data as needed.

• Oversee employee changes throughout the entire process, ensuring all necessary documentation is completed and required approvals are obtained at each stage.

• Maintain and update employee data in the HRIS, ensuring accuracy and confidentiality.

• Manage the offboarding process for respective client groups, including conducting exit interviews, handling termination paperwork, drafting separation agreements as needed, and ensuring compliance with applicable laws.

• Partner with the HR Manager on new acquisitions and onboard newly acquired employees, ensure accuracy in their records and provide ongoing support throughout the transition period.

• Regularly review and update the organizational structure to reflect employee changes, new hires, and departmental reorganizations, ensuring accuracy and clarity.

• 3-5 years of relevant experience in Human Resources; ideally in a fast-paced, high-volume environment

• Excellent attention to detail, with the ability and patience, to audit and dive deep into data to determine patterns and check for inaccuracies

• Demonstrated client-service orientation, with a clear, approachable, and friendly communication style and customer service approach

• Effective interpersonal, teamwork, and organizational skills

• Experience with Excel or Google Sheets in a professional environment

• Experience with using data systems and tools; experience using HRIS systems,

• Strong analytical skills, proven ability to execute processes, and a flexible approach to problem-solving

• SHRM or PHR Certification (preferred)

• Experience with Lattice, Paylocity, Checkr, Airtable, Stable, and Excel. (preferred)

• Competitive salary

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• 401k benefits with employer matching contribution

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.