HR Generalist

About Titan 

Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers. Available through leading web hosts, site builders, and domain registrars, Titan provides dynamic tools needed to effectively build customer relationships over email.

Titan was founded by Bhavin Turakhia, who has also been the Founder/Co-Founder of Directi, Radix and Zeta with 1000+ employees, millions of customers and a combined enterprise value of over $2 billion. We at Titan envision a future where email is purpose-driven, steering users toward the work that demands priority. Ultimately, we believe that, in building a business, every moment matters. We best serve our customers when we enable them to utilize every moment by providing tools that empower them to build incredible new brands, businesses, and organizations.

In 2021, Titan received a $30M investment from Automattic, parent company of Wordpress.com, valuing Titan at $300M.Automattic Values Business-Email Startup Titan at $300 Million

These links will give you more context about Titan:)

Introduction to Titan - https://www.youtube.com/watch?v=FPFzto2EqPY

Titan for Partners - https://www.youtube.com/watch?v=RcUChtuBLh0

What is the job like ?

• Talent Engagement (40%)
• Employee Pulse Check as per cadence:
• Drive regular employee check-ins to understand and analyze employee sentiments on relevant drivers.
• Support driving Quarterly and Annual eNPS surveysPlan, build and execute an action plan to enhance employee experience
• Location Engagement: 
• Conduct location engagement activities on the floor in-line with employees’ requests.
• 2 activities per quarter
• One large event like tournament/championshipsOne in-office event as a stress buster like card games




• Talent Management: (20%)
• Performance Management: Support the performance assessment process. Supporting business with providing guidance and ensuring timelines are met
• Build Succession Planning for critical roles and Key Talent
• Work with HR Business Partner and Learning Partner on BU specific projects and people initiatives




• HR Operations (20%)
• Be the single point of contact for all employee queries, concerns and requirements.
• Play a role of an evangelist for new joiners and be their touchpoint for all HR related concerns.
• Handle complete employee lifecycle from onboarding to separation like joining formalities, adhoc requests, separation formalities, etc.
• Assist in the development, implementation, communication and streamlining of HR processes and policies.
• Make process recommendations to achieve operational excellence basis research on industry best practices and efficiencies for employees and HR
• Assist in the development, implementation, and communication of HR policies and procedures.
• Ensure employees are aware of and adhere to company policies.
• Provide assistance to stakeholders and HR Business Partners in routine activities and HR projects




• HR Data Management & Tech (20%)
• HRMS tool management
• Independently ensure all employee details and actions are recorded correctly on the tool
• Update employee details (personal + professional) as and when required
• Ensure all tool modules function optimally

Required Qualifications

• Bachelor’s degree in HR, Management, or a related field
• 3-4 years of relevant experience with 1-2 years of managing employee 1:1 connects
• Ability to establish strong relationships at all levels throughout the organization
• Confident, creative, proactive in taking initiatives and achieving them
• Goal-oriented, thrive in a fast-paced environment and are great at driving projects to completion with strong attention to detail
• Natural interpersonal and communication skills
• Strong detail-oriented and resourceful mindset
• Knowledge of MS Office, HRIS systems, and comfortable learning new technology systems

Benefits and Perks

We at Titan love our jobs. And it’s no surprise – we get to work on exciting, new projects with some of the best brains in the industry, and that too in a vibrant atmosphere that is designed to be comfortable and conducive for our personal and professional growth.

And Titan goes the extra mile to make you feel at home. We offer benefits ranging from affordable catered meals and even snacks on the house. Our workspaces are welcoming and fun, complete with bean bag chairs and ping pong tables. You are free to wear what makes you comfortable and choose the hours you keep as a team. Oh, and we’ve got your family covered too, with excellent health insurance plans and other benefits. In short, everything you need to be your best self at work!

The Titan team has continued to work remotely through the pandemic but have continued to leverage many technologies to work synchronously and asynchronously as a close-knit team. We have a cohesive and robust culture of ownership and trust within our teams, which enables both high performance and our distinct social fabric. We support every team member remotely with their technology needs, plus a work-from-home allowance that covers expenses involved in setting up your workspace and internet connectivity.

We are passionate about helping teams move to the next level of communication and collaboration and believe that happy employees are crucial to achieving this goal. If you like the idea of working on cutting-edge technologies and solutions that have a truly global impact, get in touch!