The Role
Provides day-to-day HR guidance and employee relations support across the US, manages the full employee lifecycle, applies federal and local employment laws, maintains accurate HR records, and supports global People initiatives. The role partners with managers and employees, improves HR processes, contributes to responsible AI initiatives, and collaborates with global stakeholders to deliver consistent, compliant, and employee-focused practices.
Summary Generated by Built In
🌍 Join Our Global Team
Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.
About the role
The People Advisor exists to support Gravity Global’s people experience in the United States as the business grows, ensuring local delivery is aligned with the wider Global People team and business priorities. This role will be responsible for day-to-day HR operations, supporting managers and employees across the full employee lifecycle, and promoting global processes, policies, and initiatives in a way that feels clear, practical, and relevant locally.
This position is a hands-on, people-facing role that combines strong HR foundations, local employment law knowledge, and a focus on employee experience, accuracy, and compliance.
Key Responsibilities
HR Advisory & Support
- Provide clear, practical, and people-focused HR guidance to managers and employees on day-to-day matters, including onboarding, performance, wellbeing, and ways of working.
- Support employee relations processes, ensuring issues are handled consistently, fairly, and in line with company policy and local law.
- Build trusted relationships with local leaders, managers, and employees, becoming a go-to partner for people matters in the United States.
People Operations
- Support end-to-end HR operations in the US, including onboarding, lifecycle changes, promotions, and offboarding, ensuring a positive employee experience.
- Deliver responsive, friendly, and solutions-focused support to employee and manager queries, helping teams navigate policies and processes with confidence.
Employment Law & Risk Management
- Apply federal and local employment law to day-to-day people matters, translating legal requirements into practical guidance for managers and employees.
- Identify risks early, recommend balanced and people-first solutions, and escalate appropriately where needed.
People Data and Process Efficiency
- Maintain accurate, complete, and up-to-date employee records across HR systems by validating data and resolving discrepancies, supporting reliable reporting and informed people decisions.
- Contribute to AI initiatives and process improvements from opportunity identification through implementation, ensuring solutions are responsibly applied and deliver measurable improvements to HR operations
Global Collaboration & Delivery
- Contribute as an active member of the Global People team, supporting cross-market initiatives across areas such as performance, reward, engagement, wellbeing, and systems.
- Partner with global colleagues to adapt and land key initiatives successfully in Vietnam, ensuring they reflect local needs and realities.
- Share ideas, best practice, and lessons learned from Vietnam to help shape and strengthen Gravity’s broader People approach.
- Participate in global working groups, sprints, and experiments, bringing a Vietnam perspective to future-focused People initiatives.
- Support campaigns and materials that build understanding and engagement around global People initiatives in Vietnam, including town halls, FAQs, manager
OTHER DUTIES
- Support agency-wide initiatives, culture moments, and knowledge-sharing activity, representing Vietnam where appropriate.
- Ensure compliance with all company policies, processes, and governance requirements.
- Role-model Gravity’s values and contribute to a positive, inclusive, and creatively minded culture across the business.
Skills, Knowledge and Expertise
Experience
- 4-5 years of experience in an HR Generalist or Senior HR Advisor role.
- Strong experience operating within US Federal employment law and comfortability with various state and local laws.
- Experience managing end-to-end employee lifecycle activity and handling employee relations cases.
- Exposure to working with global stakeholders or within a matrix organization is desirable.
Skills
- Strong knowledge of US employment law and HR compliance, with the ability to apply it in a pragmatic and people-centred way.
- Excellent spoken and written communication skills with the ability to adapt style for different audiences and cultures, including senior stakeholders.
- Ability to distill complex information into clear, practical guidance for managers and employees.
- Highly organised with strong attention to detail and the ability to manage multiple priorities effectively.
- Strong relationship-building and collaboration skills, with the confidence to work across teams, time zones, and levels of seniority.
- Ability to thrive in a fast-paced environment, reprioritise when needed, and stay calm under pressure.
Competencies
- Accountability: Delivers accurate work, follows through on commitments, and owns outcomes from start to finish.
- Collaboration: Works effectively with local and global teams, sharing insight and listening actively to drive alignment and consistency.
- Courage: Applies policies consistently, raises risks or concerns appropriately, and handles difficult conversations constructively.
- Curiosity: Looks for opportunities to improve processes, test new approaches, and enhance the employee experience.
- Empathy: Handles employee matters with fairness, professionalism, and respect, recognising the individual behind each issue.
Desirables
- Experience in a professional services, marketing, or global agency environment.
- Familiarity with HiBob and or other global HR technology platforms.
💫 What We Offer
This is s temporary assignments. Benefits does not apply.
About
Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
Skills Required
- 4-5 years of experience in an HR Generalist or Senior HR Advisor role
- Strong experience operating within US federal employment law and familiarity with state and local laws
- Experience managing end-to-end employee lifecycle activities
- Experience handling employee relations cases
- Strong knowledge of US employment law and HR compliance
- Excellent spoken and written communication skills
- Ability to provide clear, practical guidance to managers and employees
- Strong organization and attention to detail
- Strong relationship-building and collaboration skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Experience working with global stakeholders or within a matrix organization
- Experience in a professional services, marketing, or global agency environment
- Familiarity with HiBob or other global HR technology platforms
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The Company
What We Do
Gravity Global is a highly awarded, global marketing and advertising agency that provides brand-to-demand marketing consultancy, helping ambitious brands navigate complexity and unlock growth across various industries.
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