Marcura provides software and specialist services that help maritime professionals manage voyage costs, vessel operating expenses, payments, and related operations. Working at the intersection of technology and maritime operations, the company supports customers with solutions that help keep essential processes running smoothly and efficiently.
This role is a key people position within Marcura's US business, helping ensure employees and managers receive a consistent, well-run HR experience that reflects both local requirements and wider People Team standards. You will play an important part in supporting day-to-day employee experience, strengthening compliance and operational consistency, and partnering across teams to help people practices work effectively in a growing international organization.
Responsibilities- Serve as the hands-on HR lead for Marcura’s US entity, spending approximately 60% of the role on HR operations and compliance for US-based employees and 40% supporting the VP, HR with employee relations, performance, and talent initiatives.
- Ensure a consistent, well-run employee experience that complies with federal and state requirements and aligns with group People Team policies, processes, and Factorial.
- Partner closely with HR Operations, Payroll, and Capability Partners, and act as the first point of contact for US managers and employees on people matters.
Requirements
6+ years of experience in HR Generalist or HR Manager roles in the United States.
Experience in cruise, technology, product, FinTech, or maritime technology sectors is preferred.
Multi-state US employment compliance and employee relations case management within an international group. Good to have experience in supporting a distributed or remote workforce.
Strong working knowledge of US employment law, including federal and multi-state requirements across areas such as FLSA classification, FMLA and state leave, ADA accommodations, EEO and anti-discrimination, and state pay transparency rules, with the judgement to know when to involve legal counsel.
Experience supporting the US employee lifecycle end to end, including offers and contracts, onboarding, Form I-9 verification, changes, leave, and exits.
Experience maintaining the US Employee Handbook and US policies in line with changing federal and state requirements.
US benefits administration, including open enrollment, 401(k), COBRA and ACA. Experience with PEO or EOR employment models is an advantage.
End-to-end HRIS experience, including HRIS or payroll implementation or migration; experience with Factorial or a similar system is an advantage.
Partnering with managers and senior HR colleagues in a matrixed environment.
Supported organisational change or acquisitions.
Eligible to work in the United States.
Availability for some early or late starts to collaborate with colleagues in other countries is a plus.
US employment law: Strong working knowledge of federal and multi-state employment law, and the judgement to know when to involve legal counsel.
HR operations excellence: Run accurate, compliant and efficient HR processes, with strong attention to detail.
Employee relations: Handle investigations and sensitive cases fairly, calmly and well documented.
Benefits & payroll: Confident in US benefits administration and payroll inputs, and comfortable working with brokers and providers.
Stakeholder management: Build trust with managers and employees, and influence them to do the right thing.
Discretion & integrity: Handle confidential information with care and act consistently with Marcura’s values.
Organisation & prioritisation: Manage a varied workload, balancing operational accuracy with partnering support.
Data & systems: Comfortable with HRIS data and reporting; experience with Factorial or a similar system is an advantage.
Results orientation: Take ownership, follow through and look for better ways to do things.
Degree in Human Resources.
Benefits
- Medical
- 401K
- Hybrid working
- Regular lunches in the office
- Wellbeing programme
Skills Required
- 6+ years of experience in HR Generalist or HR Manager roles in the United States
- Experience with multi-state US employment compliance and employee relations case management
- Strong knowledge of US federal and multi-state employment law, including FLSA, FMLA, ADA, EEO, anti-discrimination, and pay transparency requirements
- Experience supporting the full US employee lifecycle, including offers, contracts, onboarding, Form I-9 verification, leave, changes, and exits
- Experience maintaining US employee handbooks and policies
- Experience administering US benefits, including open enrollment, 401(k), COBRA, and ACA
- End-to-end HRIS experience, including HRIS or payroll implementation or migration
- Experience partnering with managers and senior HR colleagues in a matrixed environment
- Experience supporting organizational change or acquisitions
- Eligible to work in the United States
- Degree in Human Resources
- Experience in cruise, technology, product, FinTech, or maritime technology sectors
- Experience supporting a distributed or remote workforce
- Experience with PEO or EOR employment models
- Experience with Factorial or a similar HRIS
- Availability for some early or late work hours to collaborate internationally
What We Do
Marcura is the company behind eight of the leading solutions and brands streamlining processes in the maritime industry. Our solutions include DA-Desk, PortLog, MarTrust, ShipServ, Marcura Compliance and Marcura Claims. For over 20 years, we’ve been developing platforms that have been digitally transforming the industry. We work closely with our global customers and partners to develop solutions to everyday industry challenges, and together raise standards along the way. Founded in 2001 on the principles of independence and transparency, we are headquartered in Dubai. Today, we have over 800 customers, making over $14bn of payments on behalf of customers every year, and employ nearly 1,000 team members across the globe – all committed to supporting the front-line of the maritime industry. United in our vision to support maritime professionals in being the best at what they do, Marcura is pioneering new ways to transform compliance, transparency and efficiency in shipping. Building value through standardisation, data-driven decision making and integration of new technologies, Marcura is driving the era of digitisation across the seas.
