Who we are
At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordable, higher quality, and convenient for everyone. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
What you’ll do
- Work across multiple areas of HR including: General HR program/policy development, administration, and compliance. Employee hiring, onboarding, termination, and records maintenance. Employee and labor relations and communications. Rewards program coordinator and/or administration. Relocation services (domestic and international), immigration services, and HR-related training
- Be the point of contact in LATAM for questions regarding HR program and policies, and anything HR related, redirect or escalate issues to the People Strategy & Operations team as needed
- Be the point of contact in LATAM for employee relations matters, and conduct thorough an objective investigation as needed
- Advise managers on people management (i.e. performance management, timekeeping compliance, etc.)
- Partner with business leaders, other HR functions and legal teams to build and optimize processes and policies
- Conduct exit interviews, providing themes and feedback to leadership
- Other ad-hoc projects as assigned
- Translate HR data into insights and action plan to improve employee experience and engagement
What we’re looking for
- A minimum of 5 years of HR experience or equivalent positions
- An advanced level of English is required for the position
- Proficiency in Portuguese is a plus
- Experience in stakeholder management as you will have constant interaction with managers and coworkers
- Attention to detail, and proven organizational skills
- Ability to instill trust and influence
- Knowledge in federal, state and local and labor laws
- High tolerance for ambiguity
- Ability to navigate and influence stakeholders in different levels and organizations
Why join us
- Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in Bogota office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from our Bogotá office locations 5 days a week. Looking forward to sharing more about a Career of Substance at City Storage Systems!
Ready to join us as we serve those who serve others?
#LI-Onsite
What We Do
At City Storage Systems, we're building Infrastructure for Better Food. Our goal is to make food more affordable, higher quality and convenient for everyone.
We’re helping restaurants expand their online food delivery businesses and streamline their operations.
Currently, that means investing in our two core businesses, CloudKitchens and Otter.
CloudKitchens is focused on the physical world - the world’s largest real estate business that focuses on building hyper-efficient ghost kitchens in the heart of delivery demand zones.
Otter is focused on the digital world - the fastest growing SaaS company that organizes online food delivery operations for restaurants on a single, all-inclusive, and intuitive platform.
Ready to join us as we serve those who serve others?
