About ePromos
ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.
As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.
At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.
BASIC FUNCTION SUMMARY:
The HR Coordinator supports the day-to-day operations of the Human Resources function within a fast-paced promotions and branded merchandise company. This role is ideal for someone early in their HR career who has a strong foundation in HR fundamentals and is ready to take ownership of administrative and coordination responsibilities.
The HR Coordinator will play a key role in ensuring HR processes run smoothly, accurately, and efficiently while supporting employees, managers, and HR leadership in a highly collaborative environment.
This role requires a proactive, detail-oriented, and team-first mindset with the ability to thrive in a dynamic, high-volume business.
ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:
Onboardings & Offboardings
- Assist with onboarding process for new hires, including paperwork, system access, and orientation scheduling
- Partner with hiring managers and HR Manager to ensure smooth and consistent onboarding experiences
- Support offboarding activities including exit documentation and HRIS/system updates
Employee Support
- Serve as a first point of contact for general HR questions and support
- Assist employees with HR-related inquiries and direct them to appropriate resources when needed
- Support HR tickets and close them out within established timeframes
- Support employee engagement initiatives and company culture programs
Recruiting Coordination Support
- Assist with scheduling interviews and coordinating candidate communications
- Support job postings and basic recruiting administrative tasks
- Partner with HR Manager and internal hiring managers to ensure a smooth recruiting process
HR Compliance & Reporting
- Assist with maintaining HR files and required documentation
- Support audits and reporting as needed
- Ensure confidentiality and proper handling of sensitive employee information
- Support other ad-hoc projects and tasks that may arise
MINIMUM REQUIREMENTS:
- Bachelor’s degree in Human Resources, Business Administration or related field required
- 2–3 years of HR experience in an HR coordinator, HR assistant, or similar role
- Experience in a fast-paced environment (promotions, retail, agency, logistics, or similar preferred)
- Working knowledge of HR processes such as onboarding, employee records, and HR compliance
- Experience with HRIS systems (iSolved or similar)
- Strong organizational skills with high attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a deadline-driven environment
- Proficiency in Microsoft Office or Google Workspace
WORKING CONDITIONS:
- Position is fully remote to the US only
- Ability to accommodate multiple time zones with primary ET (EST/EDT)
- Dedicated workspace and high-speed internet
- Frequent video conference/email/chat
PHYSICAL DEMANDS:
- Maintaining a stationary position for up to 80% of the workday
- Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
- Clarity of vision of 30” or less
- Ability to perceive sound in the capacity of oral communication
- Exertion of up to 10 lbs. of force as related to the lifting or moving of objects
ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- Bachelor's degree in Human Resources, Business Administration or related field
- 2-3 years of HR experience in an HR coordinator, HR assistant, or similar role
- Working knowledge of HR processes such as onboarding, employee records, and HR compliance
- Experience with HRIS systems (iSolved or similar)
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office or Google Workspace
What We Do
ePromos was founded in 1998 with the intent to disrupt the 100-year-old promotional products industry through innovation and technology. Today, as a Top 40 Promotional Products company we are at it again breaking the paradigms of traditional distributorships. We are a global enterprise solution provider and e-commerce company with expertise in ideation, merchandising, sourcing, production, kitting and distribution of promotional products and custom branded merchandise. We see promotional products as an expression of the 5 senses to connect with your brand. A way to tell your story through physical goods. A way to connect with your tribe, your customers, your staff, the team. We’re here to help you find the connection through items that express your brand through those senses. Whether we’re working with global or local clients, companies just getting started or established ones in all shapes and sizes, the goal is the same: provide an unparalleled service catered to your needs. For some this means a no-touch, e-commerce model, to others a more hands on approach or agency-style solution. We come to work every day thinking about how we can make ordering promotional products better and easier to help you achieve your goals. Utilize our expertise. Call us or message us at any time.
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