HR Coordinator

The HR Coordinator provides administrative and coordination support across the full HR function at PFS Co., enabling the team to operate efficiently as the company scales. This role owns day-to-day transactional HR work, including onboarding administration, team member data entry in the HCM, offboarding administration, and verifications of employment. As a first point of contact for routine team member questions, the HR Coordinator answers policy, PTO, benefits, and HCM questions and escalates complex issues appropriately. The role also supports the wellness program, training logistics, and compliance audits, partnering closely with all members of the HR Team. 

Primary Duties: 

Onboarding & Offboarding Logistics 

• Own pre-hire paperwork and onboarding administration in the HCM, including I-9/E-Verify documentation, and assist the Talent Acquisition Specialist with background checks and pre-employment screenings. 
• Coordinate new hire logistics (workspace setup, first-day/week scheduling, equipment requests, travel for orientation and training). 
• Serve as backup facilitator for new hire orientation, led by the OD Specialist. 
• Own offboarding administration (exit paperwork, system deactivation, checklist tracking), coordinating with the HR Generalist on offboarding logistics. 
• Coordinate relocation support for transferring and new team members, consulting the HR Manager. 

Team Member Support & Communication 

• Serve as a first point of contact for routine team member questions (policy lookup, PTO balances, benefit enrollment), escalating complex issues appropriately. 
• Support technical/functional training logistics for the OD Specialist (scheduling rooms, distributing materials, tracking completion). 
• Assign required safety training when processing transfers and role changes. 

Wellness Program Support 

• Serve as a frontline resource for questions about the Industrial Athlete Program and the Outlier app. 
• Train new hires and existing team members on how to use the app and get enrolled/set up with the program. 
• Assist the HR Generalist in planning and coordinating wellness events and program promotion across locations. 

HR Administration & Data Integrity 

• Complete HR compliance audits (I-9s, personnel files, certifications, etc.) with the HR Systems Specialist. 
• Own entry of employee data changes in the HCM (status changes, promotions, transfers, pay), routed to the HR Systems Specialist for review and approval. 
• Complete verifications of employment (VOE). 

General HR Team Support 

• Assist the team with special projects (audits, HCM support, reporting, etc.). 
• Maintain HR calendars, meeting coordination, and general company event/meeting support. 
• Perform other administrative duties as assigned. 

• Associate’s degree in human resources or related field required. 
• 1-2 years of administrative or office experience strongly preferred. 
• Working understanding of human resource principles, practices, and procedures. 
• Excellent interpersonal, customer, and verbal & written communication skills. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Discretion and confidentiality in handling confidential and sensitive employee data. 
• Working knowledge of HIPAA and confidentiality requirements as they relate to wellness/health program data. 
• Proficient with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). 
• Must have a valid driver’s license and acceptable driving record according to the PFS Co. Driver Safety Policy.