The Role
Coordinates recruiting, onboarding, employee records, HR systems, benefits communications, employee support, and routine HR administration. Maintains confidential documentation, prepares reports and materials, coordinates events and vendors, supports employees across shifts, and escalates sensitive matters to the Senior HR Generalist. Requires bilingual English and Spanish fluency, strong organization and communication skills, attention to detail, and proficiency with Microsoft Office.
Summary Generated by Built In
CORE ACCOUNTABILITIESRecruiting, Onboarding, & Employee Records
- Manage recruiting activities for assigned production positions, including sourcing, screening, interview coordination, candidate communication, and follow-up.
- Create, update, and maintain job postings across recruiting platforms as needed.
- Coordinate the onboarding process for new employees, including pre-employment requirements, orientation scheduling, preparation of materials, and first-day communication.
- Collect and review new-hire documentation for accuracy and completeness; proactively follow up on missing or incomplete information.
- Enter and maintain accurate employee information within HR, payroll, timekeeping, benefits, and other applicable company systems.
- Prepare employee access and onboarding materials, including badges, key cards, time clock information, handbooks, and required acknowledgments.
- Maintain onboarding checklists, track outstanding requirements, and communicate concerns or exceptions to the Senior HR Generalist.
- Maintain employee records in accordance with company practices, confidentiality requirements, and established recordkeeping procedures.
- Serve as a first point of contact for routine employee questions, providing timely and accurate HR information within the scope of the position.
- Assist with communicating benefits enrollment information, deadlines, required forms, and general program updates using established company and benefit-provider resources.
- Assist employees with navigating HR and benefits systems and direct complex benefit, eligibility, employee relations, policy, or other sensitive matters to the Senior HR Generalist.
- Communicate professionally, respectfully, and consistently with employees across shifts and company locations.
- Provide English/Spanish interpretation or translation support for routine employee communications and company materials when appropriate.
- Promptly escalate sensitive or higher-risk employee matters to the Senior HR Generalist.
- Manage routine HR administrative responsibilities, including data entry, document preparation, recordkeeping, scheduling, scanning, filing, and correspondence.
- Prepare and maintain spreadsheets, reports, employee lists, forms, and other HR documentation.
- Coordinate routine employee programs and vendor-related activities, including uniforms, vending, surveys, schedules, and other assigned programs.
- Coordinate logistics for employee events, training, meetings, orientations, and other HR activities.
- Monitor assigned HR tasks and follow up with employees, managers, or vendors to ensure required information and actions are completed.
- Provide administrative and HR support to the Senior HR Generalist and company leadership as priorities require.
- Perform duties in alignment with company policies, procedures, and core values.
- Maintain appropriate professional boundaries and refer sensitive employee relations, disciplinary, legal, benefits interpretation, payroll, safety, or compliance matters to the responsible leader.
- Complete other related duties as assigned. Responsibilities may evolve based on business needs.
- High school diploma or equivalent required
- Associate degree in Human Resources, Business Administration, or a related field preferred.
- 2+ years of HR experience with demonstrated experience in recruiting, onboarding, employee records, HR systems, and/or benefits administration required.
- Bilingual fluency in English and Spanish required due to the position’s regular employee communication responsibilities.
- Strong verbal and written communication skills with a helpful, respectful, and professional approach.
- High attention to detail and accuracy in data entry, documentation, and follow-up.
- Ability to maintain strict confidentiality and use sound judgment when handling employee information.
- Ability to organize multiple tasks, meet deadlines, and adjust priorities in a fast-paced environment.
- Comfort communicating with employees in person, by phone, by email, and through company systems.
- Proficiency with Microsoft Outlook, Word, and Excel; ability to learn HR, payroll, timekeeping, benefits, and other company systems.
- Ability to follow established procedures, ask appropriate questions, and elevate matters outside the position’s authority.
- Dependable attendance and flexibility to support employees across shifts or company activities as business needs require.
Skills Required
- High school diploma or equivalent
- Associate degree in Human Resources, Business Administration, or a related field
- 2+ years of HR experience, including recruiting, onboarding, employee records, HR systems, and/or benefits administration
- Bilingual fluency in English and Spanish
- Strong verbal and written communication skills
- High attention to detail and accuracy in data entry, documentation, and follow-up
- Ability to maintain strict confidentiality and exercise sound judgment
- Ability to organize multiple tasks, meet deadlines, and adjust priorities in a fast-paced environment
- Proficiency with Microsoft Outlook, Word, and Excel
- Ability to communicate professionally with employees in person, by phone, email, and company systems
- Dependable attendance and flexibility to support employees across shifts or company activities
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Performance Pallet LLC is a family-owned, industry-leading wood packaging manufacturer, recycler, and trucking company that has been operating since 1981, offering sustainable packaging and logistics solutions.
