HR Business Partner

Are you an experienced HR professional who thrives in a fast-paced operational environment and enjoys partnering closely with leadership to make a real impact?

At Nimble Credit Solutions, we believe our people are our greatest strength. We are driven by values that shape everything we do - making a positive impact, getting things done, finding better ways, and always doing the right thing.

We are looking for a confident, hands-on, and solutions-driven HR Business Partner to take full ownership of the HR function within our Durban operation. This is a high-visibility role suited to someone who can balance operational support, employee relations, governance, and people engagement while building strong partnerships across the business.

Why Join Us?

• Be a True Business Partner: This role gives you the opportunity to work closely with operational leadership and directly influence workforce effectiveness, culture, and business outcomes.
• Broad HR Exposure: From recruitment and onboarding to employee relations, compliance, reporting, and employee engagement — this role offers full exposure across the HR value chain.
• Make a Real Impact: Your work will directly contribute to operational success, employee experience, retention, and leadership effectiveness in a high-volume environment.
• Leadership Partnership: Work alongside operational leaders to provide practical HR guidance and people solutions that support performance and growth.
• High Ownership Environment: We are looking for someone who enjoys taking accountability, solving problems, driving standards, and operating independently.
• Dynamic Operational Environment: No two days are the same. This role is ideal for someone who enjoys pace, variety, and being visible within operations.

Job Purpose

As the HR Business Partner, you will take full ownership of the Human Resources function within the Durban operation by delivering consistent, compliant, and people-focused HR support across the full employee lifecycle.

You will partner closely with operational leadership to drive workforce effectiveness, manage employee relations risk, support recruitment and workforce planning, and enhance employee experience while ensuring alignment to labour legislation and Nimble Group standards.

Key Performance Areas

• Partner closely with Operations leadership to provide practical HR support and guidance
• Manage the full employee lifecycle from recruitment and onboarding through to exits
• Lead Employee Relations processes including discipline, incapacity, performance management, and CCMA preparation
• Support workforce planning, recruitment, reporting, and HR administration
• Drive compliance with labour legislation, HR governance, and Employment Equity requirements
• Support employee engagement, culture, and people-focused initiatives across the business
• Provide employee support relating to the benefits, exits, and employee documentation

Who We’re Looking For

We are looking for a resilient, professional, and highly organised HR individual who is comfortable operating independently within a demanding operational environment.

The ideal candidate:

• Has strong Employee Relations capability
• Is confident dealing with operational management
• Can balance empathy with accountability
• Is solutions-focused and delivery-driven
• Has strong judgement and communication skills
• Thrives in a fast-paced environment

Minimum Requirements

• Relevant tertiary qualification in Human Resources or related field
• 5–7 years HR Generalist / HR Business Partner experience
• Experience within a high-volume operational or call centre environment
• Strong CCMA preparation and representation experience
• Strong understanding of labour legislation
• Experience managing the full employee lifecycle independently

What You Need

• Strong communication and influencing skills
• Strong planning and organisational ability
• Ability to handle confidential matters professionally
• Strong reporting and analytical capability
• Emotional intelligence, resilience, and adaptability

Working Environment

• Fast-paced operational environment
• High-volume workload and people interaction
• Office-based role with routine operational floor presence
• Requires a hands-on and highly responsive approach

Ready to Apply?

Apply today and become part of a team that values ownership, impact, innovation, and doing the right thing.

Shortlisted applicants will be contacted for an interview.

This position is open in line with the Nimble Group Employment Equity Plan.