The Human Resources Business Partner will collaborate closely with our global Cabin Server and Owner Experience department to align HR strategies with business objectives, provide data-driven insights, and drive initiatives that support a high-performance global culture. This position requires strong communication skills, business acumen, and the ability to build trusted relationships across the organization. This role reports directly to the Vice President of Human Resources.
DUTIES & RESPONSIBILITIES
- Drives collaboration on the development of HR activities, policies, processes, strategy and annual HR strategy between human resources team and Cabin Server leadership team.
- Provides day-to-day performance management guidance to line management; this includes coaching, counseling, and career development for Cabin Servers.
- Support change management efforts by guiding leaders through organizational transitions and restructuring. Fosters understanding, advances ideas, inspires trust, and discusses challenges that may arise with growth.
- Collaborate with Talent Acquisition, EDA, and Compensation & Benefits teams to deliver cohesive HR programs
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Partner with Director, Human Resources with employee relations cases, investigations, and any grievance/disciplinary events.
- Provides guidance and input on business unit workforce planning and succession planning.
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Ensure HR policies and procedures align with employment laws and reflect best practices in all areas that Flexjet operates. Develops and prepares metrics and analyzes trends in partnership with the HR group to help develop solutions, programs and policies. In using this workforce data and analytics, identify trends and recommend solutions for talent development, retention, and engagement
- Any other duties as identified.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
EDUCATION & EXPERIENCE
- Bachelor's degree in Human Resources, Business or similar discipline; 5-7 years’ experience in an HR related field; a combination of education and experience
- Knowledge of benefits, HR laws and international regulations
- Deep understanding of Cabin Server role, expectations, requirements, and opportunities
- Experience with HRIS systems
- Able to independently use various technology platforms from MS Office products (including SharePoint) to Canva and Claude.
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, diversity, and performance management.
REQUIRED SKILLS
- Problem solver that is extremely detail-oriented, self-directed, and self-motivated with a desire to contribute positively to the organization's reputation and success.
- Strong customer service skills and communication skills (verbal and written).
- Able to work in a fast-paced, team-oriented environment, handle multiple tasks, meet established targets, and work within critical milestones.
- Results oriented and able to effectively gain extensive knowledge of customer business environment.
- Strong personal and work ethics along with a high level of integrity.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will primarily work in an office setting. The noise level in the work environment is usually low to moderate.
*Relocation assistance available*
Skills Required
- Bachelor's degree in Human Resources, Business or similar discipline
- 5-7 years' experience in an HR-related field
- Knowledge of benefits, HR laws, and international regulations
- Deep understanding of Cabin Server role, expectations, requirements, and opportunities
- Experience with HRIS systems
- Proficiency with MS Office (including SharePoint), Canva, and Claude
- Working knowledge of compensation practices, organizational diagnosis, diversity, and performance management
- Strong verbal and written communication and customer service skills
- Problem solving, detail-oriented, self-directed, self-motivated, high integrity
Flexjet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexjet and has not been reviewed or approved by Flexjet.
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Retirement Support — Retirement benefits include a dollar-for-dollar 401(k) match up to 6%, with pilots eligible for added company retirement contributions and a deferred compensation program that begins after year three. Feedback suggests these features lift total retirement value beyond base pay for pilots and certified technicians.
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Wellbeing & Lifestyle Benefits — Pilot work rules emphasize home basing across 115+ domiciles, company-paid positioning on scheduled days, no reserve or calls on days off, and the ability to keep hotel and airline points. A high per diem and company-paid training further support day-to-day quality of life.
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Pay Growth & Progression — Pay is considered to have improved for pilots in 2024+, with first-year totals rising and base pay viewed as good relative to some Part 135 operators. Feedback suggests several non-flying roles track at industry standard or slightly above, aligning with local market medians.
Flexjet Insights
What We Do
Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.







