We are seeking a detail-oriented Benefits Billing & Reconciliation Specialist to support the administration and financial accuracy of employee benefit programs. This role plays a critical part in ensuring invoices are accurate, payments are processed on time, and discrepancies are resolved efficiently across multiple vendors and internal systems.
The ideal candidate brings a strong analytical mindset, experience working with benefits or financial data, and the ability to collaborate cross-functionally with HR, Payroll, and Finance teams.
Key ResponsibilitiesBenefits Billing & Payment Administration- Review and process invoices across benefit programs (medical, dental, vision, life, disability, COBRA, HSA/FSA, wellness)
- Validate billing accuracy against eligibility, enrollment data, and plan contracts
- Investigate and resolve discrepancies, including overcharges and missing credits
- Ensure timely invoice payments to prevent service interruptions or penalties
- Partner with Accounts Payable to ensure payments follow internal controls
- Reconcile carrier invoices with payroll, HRIS, and benefits systems
- Track and report on benefit costs (monthly, quarterly, annually)
- Support audits, internal reviews, and financial reporting
- Maintain accurate documentation, payment history, and audit trails
- Serve as the main point of contact for carriers, brokers, and third-party administrators (TPAs)
- Collaborate with HR, Payroll, Finance, and Legal teams to resolve billing issues
- Support vendor onboarding, renewals, and plan changes impacting billing
- Ensure compliance with applicable regulations (ERISA, ACA, HIPAA, COBRA)
- Maintain confidentiality of sensitive employee and financial data
- Identify opportunities to improve processes, accuracy, and efficiency
- Assist with year-end activities, rate updates, and renewals
RequirementsRequired
- Bachelor’s degree in HR, Accounting, Finance, Business, or related field (or equivalent experience)
- 2–4+ years of experience in benefits administration, billing, payroll, or finance
- Strong knowledge of health and welfare benefits and billing structures
- High attention to detail with strong analytical and reconciliation skills
- Experience with HRIS and benefits administration platforms
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis)
- Strong communication skills and ability to work cross-functionally
- Experience in multi-carrier or multi-entity environments
- Familiarity with platforms such as Aon, Mercer, ADP, Workday, Alight, or Fidelity
- Understanding of accounting principles (accruals, expense tracking)
- Experience supporting audits or compliance reviews
- Exposure to union or international benefits billing (if applicable)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Retirement Plan (401k, IRA)
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What We Do
Sigma Software Vertex is where engineering excellence meets human connection. As part of Sigma Software Group, a global tech powerhouse with 2,000+ experts across 20 countries, we bring 22+ years of award-winning IT consulting into a bold, fresh context. We believe in loyalty, real relationships, and helping both talent and companies grow to their full potential. With roots in Swedish values and a global reach, we specialize in connecting ambitious engineers with forward-thinking companies across industries. Our name says it all: Vertex is the peak, and we’re here to climb it with you. Whether you're a client or a consultant, this is a place to build, evolve, and thrive.
