HR Benefits Coordinator FT

HOURS & SHIFT REQUIREMENTS:  Full time; 40 hours per week; Monday - Friday.

GENERAL SUMMARY

Under the direction of Human Resources leadership, the Benefits Coordinator is responsible for the daily administration, coordination, and maintenance of employee benefit programs and related Human Resources functions. This position serves as a primary first point of contact and resource for employees regarding benefit eligibility, enrollment, coverage, and related questions while ensuring accurate documentation, timely processing, confidentiality, and compliance with applicable policies, regulations and pertinent federal and state laws/requirements.

GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT

To provide personalized, professional healthcare services to the residents of the Communities we serve.

PRINCIPLE DUTIES AND RESPONSIBILITIES

1.    Administers daily employee benefit activities, including new enrollments, qualifying life events, coverage changes, and benefit terminations.

2.    Serves as a primary point of contact for employees regarding medical, dental, vision, life insurance, retirement, and other available benefit programs.

3.    Assists employees with understanding benefit eligibility, coverage provisions, enrollment requirements, and applicable deadlines.

4.    Maintains accurate benefit enrollment records, employee information, and supporting documentation within the Human Resources Information System (HRIS).

5.    Coordinates with insurance carriers, benefit administrators, and other external vendors to address enrollment discrepancies, coverage concerns, and administrative issues.

6.    Reviews and audits benefit statements, enrollment records, and related documentation to ensure accuracy and resolve discrepancies.

7.    Assists with annual open enrollment activities, including employee communications, distribution of materials, enrollment processing, and record updates.

8.    Coordinates benefit-related activities associated with employee onboarding, changes in employment status, and separation from employment.

9.    Assists with administration and documentation of employee leave programs, including FMLA and other applicable leave benefits, under the direction of Human Resources leadership.

10.    Prepares, maintains, and distributes benefit-related forms, notices, correspondence, and employee communications.

11.    Maintains current benefit information on employee communication platforms and assists in developing educational materials.

12.    Assists with benefit-related reporting, recordkeeping, and regulatory documentation in accordance with applicable federal and state requirements.

13.    Maintains strict confidentiality of employee personnel, medical, and benefits information.

14.    Collaborate with other Human Resources personnel to ensure accurate and timely processing of employee requests and completion of department responsibilities.

15.    Identifies administrative discrepancies, opportunities for process improvement, and concerns requiring review by Human Resources leadership.

16.    Participates in departmental meetings, professional development, and training as assigned.

17.    Performs other related duties assigned by Human Resources leadership.

PHYSICAL REQUIREMENTS

1.    Work requires the ability to lift and carry files.

2.    Physical strength to perform the following lifting tasks:

•    Floor to waist - 20 pounds
•    14” to waist  - 30 pounds
•    Waist to shoulder - 20 pounds
•    Shoulder to overhead - 10 pounds
•    Carry 30 pounds 30 feet
•    Push 10 pounds/force 15 feet
•    Pull 10 pounds/force 15 feet

3.    Work requires ability to sit for long periods of time. (2-3- hours)

4.    Work requires communication abilities necessary to gather and exchange information with employees on a daily basis.

5.    Excellent telephone and public relations skills required, often under pressure.

6.    Visual acuity to proof-read and check documents for accuracy daily.

7.    Ability to use a computer to input and print data.

8.    Auditory acuity to communicate with employees effectively.

9.    Ability to function professionally under stressful and space-limited conditions.

10.    Maintains good working relationships with all departments.

REPORTING RELATIONSHIP

Reports to the Assistant Executive Director of Human Resources and Support Services. 

EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED

1.    Associate degree in Human Resources, Business Administration, or a related field preferred. Equivalent relevant experience may be considered.

2.    Minimum of five years of experience in Human Resources, employee benefits administration, or a related administrative function preferred.

3.    Working knowledge of employee benefit programs, enrollment procedures, and general Human Resources practices.

4.    Strong organizational skills with demonstrated attention to detail and accuracy.

5.    Effective written and verbal communication skills with the ability to explain benefit information clearly to employees.

6.    Ability to maintain confidentiality and exercise professional judgment when handling sensitive employee information.

7.    Proficiency with Microsoft Office applications, including Word and Excel. Experience with HRIS or benefit administration systems preferred.

8.    Ability to manage multiple responsibilities, meet deadlines, and work effectively with employees, vendors, and other departments.

INFECTION EXPOSURE RISK LEVEL
Category III - No Risk - Your job does not involve exposure to blood, body fluids or tissue.  You do not perform or help in emergency medical care or first aid as part of your job.
WORKING CONDITIONS

1.    Works in office with other people. Personal space is limited. Frequent interruptions are ongoing.

2.    Time constraints are a source of pressure due to required turn-around time monitoring.

3.    The department is otherwise free from physical injury when proper safety guidelines are maintained.