HR/Benefits Assistant

EQUAL EMPLOYMENT OPPORTUNITY

Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.

POSITION SUMMARY

Responsible for providing support and clerical functions for the Benefits office. These responsibilities would include filing, data entry, and answering basic Benefit questions. This position would also be assisting with general employee events and projects as they arise.

POSITION SUPERVISORY RESPONSIBILITIES

Reports To:  

• HR Director

Supervises:  

• None

POSITION REQUIREMENTS

Minimum Education 

• High School Diploma

Minimum Work Experience

• Minimum of two years experience in HR . Prefer two years experience in Benefits.

Required Licenses/Certifications

• Prefer certification in HR

Required Skills, Knowledge, and Abilities

• Able to work with HRIS systems preferably ADP, comfortable in a high stress environment, accuracy and detail oriented. Reliable with propensity for growth.

Preferred Qualification

• Preferred experience in ADP and Benefits. 

INFECTION CONTROL AND COMPLIANCE

Demonstrates leadership accountability for hand hygiene compliance by actively monitoring performance data and achieving established organizational targets. Success in this area will be measured by quarterly compliance rates, corrective action follow-through, and overall improvement in infection prevention metrics. 

QUALITY BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Uses critical thinking skills to determine evidence based solutions. Systematically gathers and reviews pertinent information to prevent errors (PDCA – Plan, Do, Check, Act). Pursues individual or team learning and growth opportunities to continually build skills. Understands and abides by all safety regulations.

SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Maintains patient confidentiality. Rounds regularly with patients, direct reports and/or customers. Uses telephone and elevator etiquette. Acts as an employee ambassador. Committed to know hospital service lines and shows pride in our organization. Uses AIDET when dealing with internal or external customers.

FISCAL RESPONSIBILITY BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Takes responsibility for solving problems. Treats company resources responsibly. Performs work functions timely and accurately. Respects our environment; keeps public areas neat and clean and returns supplies to the appropriate areas

PEOPLE BEHAVIORAL EXPECTATIONS

Generally and in all job specific duties: Supports the team through good attendance. Maintains a professional appearance. Creates a positive team environment; flexible and supportive setting an example of cooperation. Uses meaningful communication; provides honest feedback that is valuable and not critical and discourages negative talk and gossip. Respect co-workers.

JOB SPECIFIC FUNCTIONS

1. Reinforces HMHD's values, promotes HMHD's Compliance Plan and demonstrates proficiency in understanding of training materials and applicable laws and standards.
2. Completes the required corporate integrity and compliance training and education programs and ensures department employees complete their required education (in a timely manner) according to HMHD policies.
3. Assists the Compliance Officer and the Executive Compliance Committee in identifying "high risk" issues within his/her department.
4. Complies with all HIPAA standards.
5. Processes benefit enrollments, changes, and terminations for employee benefits including medical, dental, FSA's, life insurance, retirement plans, disability plans and COBRA.  Provides bi-weekly benefit orientation for new employees. 
6. Maintains the benefit files
7. Participates in regular audit of plan census and costs to maintain accuracy of plan eligibility and other provisions, employee payroll deductions, and vendor databases.  Provides regular reports and data analysis. 
8. Provide accurate, detail-oriented data in payroll system in an efficient and timely manner updating any loan contribution, election changes due to life events, open enrollment, etc. in a timely manner. 
9. Process bills and invoices for benefits and brings to director for approval.
10. Answers benefit calls and escalates as necessary to director as well as troubleshoot employee issues with benefit vendors and resolve issues. 
11. Presents and attends New Hire orientation and answers any questions related to benefits and if applicable assists in the enrollment process.  (Including PowerPoint presentations). 
12. Create reports/spreadsheets for all areas of Benefits function.  Provides analytical feedback. 
13. Maintains strict confidentiality, observing HIPAA and other policies and guidelines. 
14. Provides information about compensation and benefits in a way that is understandable to employees at all levels throughout the organization. 
15. Communicates with the public and employees with integrity and in a professional and courteous manner.  Displays exceptional analytical, mathematical, problem solving, time management and communication skills.  Displays exceptional interpersonal skills paired with the ability to build and maintain strong relationships with management, staff, and the public. 
16. Performs other related duties, responsibilities and functions as assigned.
17. Assists with Benefit projects and employee communications as needed to include open enrollment.
18. Acts as a backup to the front desk.