HR Benefits and Employee Relations Manager

General Summary/Purpose

The HR Benefits & Engagement Manager plays a key role in supporting the teammate through oversight of benefit management and engagement initiatives.  The position also serves as a liaison for internal and external stakeholders, supporting both teammate experience and organizational effectiveness. It requires ongoing management of multiple vendor relationships and internal partnership with multiple departments to support the Team and Teammate Experience.

Key Duties and Responsibilities

#1 Benefits Oversight                                                                        Percentage of time: 20%

This role serves as a central resource for teammate benefits and wellness initiatives, ensuring seamless access to medical, dental, vision, life, LTD, and AD&D coverage throughout the employment lifecycle. By partnering with vendors and internal stakeholders, the HR SBM manages benefit-related processes including FMLA, COBRA, unemployment claims, and wellness initiatives such as health fairs and blood drives. This role will lead annual open enrollment including planning, employee communications, presentations and enrollment system coordination. They oversee the reconciliation of benefit invoices, maintain accurate records of coverage, and coordinate enrollment training with brokers and insurance representatives.  With a strategic focus on education and accessibility, the role annually updates the Total Wellness Commitment guidebook and ensures teammates are equipped with the resources needed to make informed decisions about their benefits.

#2 Talent Support and Engagement                                                       Percentage of time: _25%

The HR Benefits & Engagement Manager recommends and develops employee engagement initiatives that enhance the employee experience.  This role drives internal programs like health fairs, service awards, wellness incentives, and recognition initiatives. They also manage the company store and branded materials with Marketing. With a focus on communication, collaboration, and continuous improvement, they develop initiatives and messaging that foster a connected, inclusive workplace.

#3 Talent Onboarding                                                                              Percentage of time: 20%

The HR Benefits & Engagement Manager enhances teammate engagement from onboarding throughout the teammate lifecycle. This role leads onboarding coordination, ensuring new hires have the tools, resources, and connections to succeed, while partnering with HR, IT, Marketing, and leadership. With a focus on communication, collaboration, and continuous improvement, they develop initiatives and messaging that foster a connected, inclusive workplace.

#4 Payroll Processing-Internal Contact                                                 Percentage of time: 15%

Partner with Calibrate, our third-party payroll support to ensure seamless data flow, audit readiness, and compliance with federal, state, and local regulations. Ensure all payroll periods are handled quickly and efficiently as well as being a resource for Calibrate to provide successful payroll processing.

#5 Community Engagement                                                                    Percentage of time: 20%

This role represents the organization within the community by actively supporting and participating in outreach initiatives and local partnerships. The HR Benefits & Employee Relationships Manager builds relationships that strengthen the company’s presence and reputation while promoting its values. This role collaborates with internal teams to coordinate community engagement activities that align with organizational goals and foster a positive impact. As a liaison to vendors and community partners, this role organizes the United Way campaign and serves as a resource for connecting employees with community engagement/volunteer opportunities.

Education, Training and Skills Required

(Identify the minimum required to perform the duties and responsibilities.)

____ Limited training normally acquired through high school education

____ Specialized education/training normally acquired through up to 18 months of higher education

____ Education/training equivalent to an Associates’ Degree

__X_ Education/training equivalent to a Bachelors’ Degree

____ Education/training equivalent to a Masters’ Degree

____ Advanced education/training in a recognized field of specialization, e.g. CPA, MBA

____ Other (please specify)

Experience Required

(Identify the minimum required to perform the duties and responsibilities as well as the type of experience required.)

____ None

____ Three months to one year

_X__ More than one year, fewer than three years

____ More than three years, fewer than five years

____ More than five years, fewer than eight years

____ More than eight years