HR Advisor

Flo’s success is built on the combined talent of our employees, and we’ve grown quickly. We’ve gone from a couple of hundred people a few years ago, to a multinational business of around 500 people.

This can’t have happened without a superb People and Talent team owning the attraction, retention and motivation of a diverse, international and incredibly driven workforce, from someone’s application right through to them building their career with us.

As a HR Advisor at Flo Health, you’ll play a pivotal role in enabling our people strategy through providing support to our HR Business Partners, and expert advice and guidance to the management team.

Sitting as part of the HR Business Partnering team, and reporting to the Head of, you’ll be working on employee relations matters and people practices end-to-end, being central to fostering a fair, consistent, and engaging work environment, alignment with organisational goals and ensuring compliance with employment laws.

Your Experience

Must have:

HR expertise:

• Minimum of 3 years of solid HR experience with demonstrated expertise as an HR Advisor or ER Specialist.
• Proven track record of managing and advising on a range of employee relations matters and people practices.
• Experience working with process improvements end-to-end.
• Strong knowledge of UK and EU employment law, with subject matter expertise in ER and performance management.

Growth mindset:

• Resilient and adaptable to change in a growth environment, embracing the opportunities of a fast-paced, dynamic setting.
• Ability to manage multiple projects simultaneously while maintaining focus and effectiveness.

Data-driven approach:

• Skilled in using data, facts, and insights to inform decisions and problem-solving initiatives.
• Proficient in Excel or Spreadsheets, with the ability to analyse and present data effectively.

Interpersonal skills:

• High levels of empathy and emotional intelligence.
• Strong communication skills, both written and verbal, with an inclusive and professional approach to sensitive matters.
• Ability to handle confidential information with discretion and professionalism.

Global perspective:

• Comfortable working in a global and multicultural environment, adapting to diverse perspectives and practices.

Nice to have:

• CIPD qualifications or equivalent.
• Degree level in Human Resources or other relevant field.

What you'll be doing

You'll be responsible to:

• Professionally manage employee relations issues end-to-end, ensuring fairness and consistency in decision making.
• Support HRBPs in handling sensitive, complex and high-risk matters including but not limited to: performance, absence management, grievance, discipline, and restructuring processes.
• Coach and counsel managers and emerging leaders through challenging employee situations, sharing guidance on HR policies, procedures, and best practices, and escalating complex issues when needed.
• Own and deliver the implementation of the people agenda initiatives and ensure continuous enhancement of people-related processes to support organisational scaling.
• Create and maintain accurate and up-to-date HR templates, scripts, and documentation to ensure a seamless advisory experience and support management capabilities.
• Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the People Operations team to ensure our guidelines, policies, and processes are compliant with relevant legislation and continue to provide customer-centric advice.
• Proactively provide timely input on people analytics, data insights, and reporting as required in order to share people data and trends to drive empowered and inclusive stakeholder relationships.
• Manage HR administrative tasks, such as promotion, onboarding, and offboarding processes in our HRIS HiBob, and collaborate with the People Operations team on employee lifecycle processes.

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