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The Role
Serve as a primary HR advisor to multi-state clients, with emphasis on California employment law and compliance. Responsibilities include HR assessments, infrastructure development, employee relations, recruiting, onboarding, benefits, payroll, investigations, documentation, project management, and client support. The role also mentors junior HR professionals, collaborates with legal counsel, manages confidential HR systems and documents, identifies service opportunities, and stays current on employment regulations.
Summary Generated by Built In
MUST HAVE RECENT CALIFORNIA HR EXPERIENCE, but also have multi-state experience.
Position: HR Advisor II (Virtual HR Business Partner) – Multi-state
Reports to: Founder + CEO + Senior HR Consultant
Location: CA, TX, and WA preferred.
Work Model: Work from Home
Type: Part-time - Modified Full-time (up to ~30 hrs per week)
Pay Range: $45/hr - $55/hr (Non-exempt)
Last Updated: 8.11.26
Background Check Eligible (Y/N): Y
Benefits:
Various healthcare plans
401(k) with Match
PTO, Sick, and Holidays
Work from home & flexible schedule (May be asked to make occasional client visits)
JOB SUMMARY
As a Virtual HR Advisor II at Real HR Hero, you’ll play a key role in supporting our clients, primarily small to mid-sized businesses, as they build and maintain HR infrastructures that actually work for them. We’re not just another HR firm -- we act as expert advisors, hands-on practitioners, and reliable day-to-day support for companies that need real solutions, not generic templates.
In this role, you’ll not only support your assigned clients but also provide mentorship to our HR Advisor I team members and client internal HR team members. You’ll assess client needs, conduct gap analyses, prioritize projects, and collaborate closely with both internal teams and external client contacts. You’ll also be the go-to for escalated issues and contribute to our ongoing compliance initiatives, educational blog, and special projects.
This position supports multi-state clients but will have many California-based clients, with all the complexities of state/city/county-specific labor and Wage & Hour laws.
We're looking for someone who's strategic and experienced, with a sharp eye for detail, a collaborative mindset, and a good sense of humor. This role blends HR expertise with client-focused project management, with a dash of creativity.
KEY RESPONSIBILITIES
- Serve as primary HR advisor for assigned client accounts; build trusted advisory relationships
- Serve as expert advisor to clients supporting them with complex HR matters (e.g., employee relations, recruiting, onboarding, benefits, payroll, compliance, etc.)
- Conduct HR assessments; conduct research; create customized templates and documentation
- Develop tailored HR infrastructure for clients based on their specific needs.
- Virtually facilitate various HR tasks as agreed by the client
- Use approved AI or technology tools responsibly, including protecting confidential information, verifying accuracy, and applying human HR judgment before relying on outputs.
- Maintain 70%+ billable hours once fully trained, requiring accurate job costing
- Mentor HR Advisor I team members
- Manage tasks and client documents in ClickUp, Box, SharePoint, and Teams
- Collaborate with legal counsel on audits, investigations, and high-risk matters
- Identify and escalate service opportunities
- Stay current on HR trends and regulations, especially California law
- Recruiting various positions in various industry
- Perform other duties as assigned, demonstrating flexibility and commitment to organizational success.
This position will have access to various applications that house confidential information, including client employee payroll/HCM databases, and sensitive client and client employee personal documentation; ensure that access is used responsibly, maintaining confidentiality and privacy compliance requirements while preventing accidental or malicious misuse of client and client employee information.
QUALIFICATIONS -- An acceptable equivalent combination of education, experience, and skill will be considered.
PROFESSIONAL EXPERIENCE:
- 6+ years of progressive multi-state HR experience including HR manager or HR business partner, or HR consulting experience.
- Extensive experience with California labor law is required, including deep working knowledge of California employment law, wage and hour compliance, leave management, accommodations, employee relations, and protected class considerations.
- Experience coaching managers and employees through difficult conversations, conflict resolution, and performance challenges.
- Experience mentoring, training, or supporting junior HR professionals is preferred.
- Experience working for or with a fractional HR firm is a strong plus.
JOB SPECIFIC KNOWLEDGE:
- In-depth knowledge of California and multi-state employment laws, including wage and hour regulations, leaves of absence, and compliance requirements.
- Strong understanding of core HR functions such as employee relations, performance management, policy development, onboarding/offboarding, and workplace investigations.
- Proficiency in HR systems and tools, including payroll/HRIS platforms, applicant tracking systems (ATS), and document management systems like Box, SharePoint, or ClickUp.
- Demonstrated ability to mentor and collaborate with cross-functional teams.
- Ability to adapt HR practices to a variety of industries, company sizes, and organizational cultures.
- Advanced proficiency in Microsoft Office Suite, especially Word (for policy writing), Excel (for auditing, tracking and reporting), and PowerPoint (for presentations and trainings).
- Comfort with cloud-based collaboration tools, such as ClickUp/Asana, Box, SharePoint, and Teams, for project management, documentation, and client communication.
- Experience using and implementing various HR technologies, including payroll/HRIS platforms (e.g., Paylocity, Paycor, UKG) and applicant tracking systems (ATS) to support end-to-end HR operations.
- Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
- Advanced skills in project management, process improvement, and cross-functional team leadership.
- Strong organizational skills and an ability to manage multiple priorities in a high-pressure, fast-paced environment.
- Demonstrate ability to manage multiple reporting deadlines with minimal supervision.
- Proven ability to manage multiple priorities independently in fast-paced, ambiguous environments.
- Bilingual in English and Spanish is highly preferred.
- Critical thinking, problem-solving, and a strategic mindset, with the ability to think ahead and initiate proactive solutions.
- Strong attention to detail, with a focus on operational excellence and efficiency.
- Excellent analytical, research, and communication skills.
- Comfortable balancing fun, creativity, and productivity, smarter, not harder!
- Self-starter who thrives on structure but isn’t afraid to work in the grey.
- Demonstrates initiative, independence, and resourcefulness in completing assignments.
- Thrives in a consulting environment and is comfortable working independently, managing multiple clients, and prioritizing competing demands.
SENSORY DEMANDS - The incumbent must spend long hours in concentration. The incumbent must also spend long hours on the computer entering information which requires attention to detail and high levels of accuracy.
MENTAL DEMANDS - There are several deadlines associated with this position, which may cause significant pressure. The incumbent must also deal with a wide variety of people on various issues.
SCHEDULE - Business hours are 8am – 5pm (PST), but all staff are required to manage their schedule and meetings effectively, and generally be available during business hours. At RHRH, we offer some flexibility to allow for work whenever you are available if you are effectively managing your business hours schedule.
TECHNICAL REQUIREMENTS FOR REMOTE JOB -
Internet speed must be 100 Mbps download and 10 Mbps upload to support our work. A hot spot only works for temporary connections. Personal devices, if applicable, must be current enough to support secure, reliable work. Mac/iPad devices should be within three generations of current. Windows devices should be Windows 10 or above. Home office setup must allow for focused, professional virtual meetings.
Fair Chance Act, Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance --
As required by law, all qualified candidates will be considered, whether they have arrest or criminal conviction records. A criminal background check may be required for this job, and if the background check is required, you will likely be advised as to why it is required for the job you are seeking as part of the offer process. When required by law, an individual assessment of criminal records will be done to ensure a fair chance for all. This assessment will include but is not limited to reviewing the severity/relationship between the crime and the job, the time that has passed since the offense or conduct and/or completion of the sentence, and whether there is evidence of rehabilitation.
Skills Required
- 6+ years of progressive multi-state HR experience, including HR manager, HR business partner, or HR consulting experience
- Recent California HR experience
- Extensive experience with California labor and employment law, including wage and hour compliance, leave management, accommodations, employee relations, and protected-class considerations
- Experience coaching managers and employees through difficult conversations, conflict resolution, and performance challenges
- In-depth knowledge of California and multi-state employment laws and compliance requirements
- Strong understanding of employee relations, performance management, policy development, onboarding, offboarding, and workplace investigations
- Proficiency with payroll and HRIS platforms, applicant tracking systems, and document management systems
- Advanced proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint
- Ability to mentor and collaborate with cross-functional teams
- Advanced project management, process improvement, and cross-functional team leadership skills
- Excellent communication, interpersonal, analytical, research, and problem-solving skills
- Ability to manage multiple priorities, reporting deadlines, and clients independently in fast-paced and ambiguous environments
- Strong organizational skills and attention to detail
- Ability to adapt HR practices across industries, company sizes, and organizational cultures
- Experience mentoring, training, or supporting junior HR professionals
- Experience working for or with a fractional HR firm
- Bilingual English and Spanish proficiency
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The Company
What We Do
Our clients are small business owners, start-up, single person HR departments, or organizations in a high growth stage and are just looking for some additional HR support. We consider ourselves an integral part of your team, serving as a corporate resource. We provide a wide range of professional business support services, including but not limited to: Employee relations support and compliance Recruiting/talent acquisition - Staffing and Strategy Performance management, development and succession planning Employee payroll, compensation, and benefits administration Regulatory compliance - including Public Works Safety policies and procedures We work in partnership with you to meet your needs while maximizing your budget. We believe that a key ingredient to developing your business is putting robust HR planning and maintenance practices and protocols in place - programs that will grow with you and help you flourish. We can provide services a la carte or on retainer, whatever works for you. Every customer has a unique situation; some need ongoing support, and some need as-needed support. We can support both.
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