HR Administrator

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

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Why join our team?

pladis is home to iconic brands Godiva, McVitie’s and Ulker. These brands make sweet treats and savoury treats that consumers everywhere recognise and enjoy! As we start on our new pathway, we will continue making the biscuits and confectionery people know and expect from these brands, and we will expand their portfolios too. Together we will build new and exciting products at pladis – new flavours, new concepts and new ways to share happiness

Our strength is not only in our products, it is also in our people and our values Each business that has united to form pladis are loved for their heritage and values. We will retain the honesty, integrity and trust instilled in our brands by our ground-breaking founders as we embark on the next chapter of our success.

What will this role achieve?

We have a new opportunity for an HR Administrator to join our HR Service Centre in Liverpool. The HR Service Centre is the central hub of all HR administration across pladis in the UK & Ireland where high volume HR transactional activities are performed within a service delivery framework.

These activities span the employee life cycle from onboarding to existing pladis, which includes changes to terms and conditions, benefits, general HR administration and project support. The HR Administrator provides a professional service to colleagues taking ownership and responsibility for managing colleague related changes in line with published Service Levels. Engagement and communication with key partners are a crucial part of the role.

What will be your key results?

• Provide excellent customer service and maintain ongoing communication with all partners e.g. colleagues, Line Managers and the wider HR community
• Identify customer needs, investigate and provide effective solutions to their queries and deliver an excellent customer experience
• Have a proactive approach, working with HR colleagues and partners to ensure timely and professional delivery
• Complete accurate transactions ranging from onboarding, Family Friendly processes, changes to terms and conditions and benefits
• Use the case management and HR system to record and maintain accurate records about activities and tasks undertaken
• Contribute to the continuous improvement of HRSC processes and procedures and take ownership of implementation
• Coach and support colleagues to improve their performance
• Operate within HRSC quality standards and controls
• Support other teams in the HRSC during times of high volume
• Exercise discretion when dealing with information

What do you need for this role?

Crucial

• Experience in HR administration (or transferable experience)
• Good knowledge of HR policy and processes
• Confident using Microsoft Office
• Proven user of SAP HR / Workday or other HR databases
• Expert user of Microsoft Office
• Excellent customer service skills
• Manage a varied workload and changing priorities without compromising quality
• Strong communication skills – verbal and written
• Solid attention to detail
• Focus on continuous improvement - ability to identify, share and raise suggestions
• Good decision making and problem-solving skills

• Understanding of legislative changes that affect HR
• Working towards CIPD accreditation

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.