To provide support to the HR department by performing administrative tasks and assisting in various HR functions. This role is responsible for maintaining employee records, assisting with onboarding processes, and providing general administrative support to ensure smooth HR operations. This position reports to the Human Resources Manager who evaluates performance annually.
In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.
Essential Job Functions:- Serve as the first point of contact for employee inquiries, including email, telephone and in-person visitors.
- Respond to employee inquiries regarding HR policies, procedures, and programs, providing accurate information and guidance.
- Perform general administrative duties, including filing, scanning, and managing HR correspondence.
- Issue I.D. badges to new hires and update current employee badges as needed.
- Maintain and update employee and program participant records via the HRIS databases, ensuring accuracy and compliance and staying updated on process changes.
- Assist with tasks such as I-9 auditing, reporting requirements, license and insurance tracking, and maintaining the company’s online job opening list.
- Process new hire cases through the federal E-Verify system in accordance with guidelines, regulations and deadlines.
- Help ensure compliance with federal, state, and local employment laws and regulations.
- Prepare HR reports and presentations as required by the HR team or management.
- Support special HR projects and initiatives as assigned.
- Other duties as assigned by supervisor.
- High school diploma or equivalent, or the ability to obtain through The Excel Center.
- Two years of administrative experience preferred.
- Demonstrated commitment to providing excellent customer service and support to employees and management.
- Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Strong interpersonal skills and the ability to work well in a team environment.
- Self-motivated and proactive, with a willingness to learn and take on new challenges.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Excellent written and verbal communication skills, with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic HR software.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Basic understanding of HR principles, practices, and procedures.
- Ability to pass a criminal background check and drug screen.
- Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.
- Authorized to work in the United States.
- Flexible availability.
- Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
Skills Required
- High school diploma or equivalent, or ability to obtain one through The Excel Center
- Two years of administrative experience
- Excellent customer service and employee support skills
- Strong organizational skills and ability to manage multiple priorities
- Strong interpersonal and teamwork skills
- Self-motivated and proactive approach
- Ability to adapt to changing priorities and handle multiple tasks
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite and basic HR software
- Attention to detail and accuracy in data entry and record-keeping
- Ability to maintain confidentiality and handle sensitive information discreetly
- Basic understanding of HR principles, practices, and procedures
- Ability to pass a criminal background check and drug screen
- Reliable transportation, current driver's license, and proof of insurance
- Authorization to work in the United States
- Flexible availability
- Ability to perform specified physical activities and lift or move up to 50 pounds
What We Do
Goodwill Industries of Michiana, Inc. is a leading private, not-for-profit corporation that provides retail services to fund free community, career, and education programs across Northern Indiana. Its mission is to provide jobs, training, and placement services for people with barriers to employment by expanding their opportunities and occupational capabilities in response to local needs, offering critical community-based services.








