HR & Accessibility Coordinator.

TITLE: HR & Accessibility Coordinator

DEPARTMENT: Human Resources

REPORTS TO: Director of Human Resources

FLSA STATUS: Non-Exempt

EMPLOYMENT STATUS: Full-time

Position Summary

The HR & Accessibility Coordinator is a hybrid role that combines core HR generalist coordination with ownership of the Museum’s accessibility compliance and volunteer/intern engagement functions. This position provides day-to-day support across recruiting, onboarding, employee records, and benefits administration, while also serving as the Museum’s ADA Coordinator — managing accommodation requests, accessibility compliance tracking, and staff training — and coordinating the volunteer and internship programs across both museum sites. The ideal candidate is equally comfortable with administrative HR process work and public-facing, relationship-driven program coordination.

Key Responsibilities

HR Coordination & Generalist Support

• Support full-cycle recruiting: posting open positions, scheduling interviews, coordinating candidate communication, and assisting with reference and background checks

• Coordinate new-hire onboarding, including I-9/W-4 paperwork, HRIS setup, and orientation logistics

• Maintain accurate, compliant employee records in the HRIS and process employee status changes

• Support benefits administration, including open enrollment logistics, employee benefits questions, and leave/PTO tracking

• Assist with payroll support functions such as timesheet review and PTO reconciliation

• Help maintain compliance with employment law postings, recordkeeping, and documentation (FMLA, EEO, ADA Title I)

• Serve as a first point of contact for general employee HR questions

• Prepare HR correspondence, templates, and routine reports

• Support offboarding processes, including exit logistics and records closeout

ADA & Accessibility Compliance

• Serve as the Museum’s designated ADA Coordinator across both sites

• Manage the accommodation request process from intake through resolution

• Maintain accessibility compliance documentation and support periodic accessibility audits

• Partner with Facilities, IT, and Learning & Engagement on accessibility remediation projects

• Deliver ADA and accessibility awareness training to staff and volunteers

• Track and report accessibility compliance metrics to HR leadership

Volunteer & Internship Program Management

• Recruit, screen, and onboard volunteers and interns

• Coordinate training, scheduling, and ongoing engagement for volunteer and intern programs

• Track volunteer and intern hours and program participation data

• Support recognition and retention efforts for program participants

Cross-Departmental Collaboration & Program Administration

• Partner regularly with Guest Services, Facilities, Learning & Engagement, and Community Outreach

• Support DEIA Committee initiatives and related programming as needed

• Maintain program calendars, records, and administrative reporting across both HR and accessibility functions

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent experience considered

• 1–3 years of HR generalist, HR coordinator, or related administrative experience

• Familiarity with ADA regulations and accommodation processes strongly preferred, or willingness to obtain ADA Coordinator training

• Experience working within an HRIS

• Strong organizational skills with the ability to manage multiple concurrent programs and deadlines

• Excellent interpersonal, written, and verbal communication skills

• Comfort operating across both behind-the-scenes administrative HR work and public-facing, relationship-driven coordination

• Demonstrated commitment to accessibility, equity, and inclusion

Work Environment & Physical Requirements

• Regular travel between Mint Museum Uptown and Mint Museum Randolph

• Some evening and weekend availability for volunteer events, trainings, or accessibility walkthroughs

• Standard office environment with periodic walking/standing during site accessibility assessments

Compensation & Benefits

Compensation is competitive and a benefits package will be included for this position.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. The Mint Museum reserves the discretion to change this job description at any time.

About the Mint Museum

As the oldest art museum in North Carolina, with one of the largest collections in the Southeast, The Mint Museum offers its visitors inspiring and transformative experiences through art from around the world via innovative collections, groundbreaking exhibitions, and riveting educational programs. The Mint Museum is a non-profit, visual arts institution comprised of two dynamic facilities: Mint Museum Uptown and Mint Museum Randolph.

Located in what was the original branch of the United States Mint, Mint Museum Randolph opened in 1936 in Charlotte’s Eastover neighborhood as the state’s first art museum. Today, in a beautiful park setting, intimate galleries invite visitors to engage with the art of the ancient Americas, ceramics and decorative arts, fashion, European art, and African art, among other collections. Resources include a reference library with over 18,000 volumes, a theater featuring lectures and performances, and a museum shop offering merchandise that complements both the permanent collection and special exhibitions.

Mint Museum Uptown houses the internationally renowned Craft + Design collection, as well as outstanding collections of American, contemporary, and European art. Designed by Machado and Silvetti Associates of Boston, the five-story, 145,000-square-foot facility combines inspiring architecture with cutting-edge exhibitions to provide visitors with unparalleled educational and cultural experiences. Located in the heart of Charlotte's burgeoning center city, Mint Museum Uptown is an integral part of the Levine Center for the Arts, a cultural campus that includes the Bechtler Museum of Modern Art, the Harvey B. Gantt Center for African-American Arts and Culture, the Knight Theater, and the Duke Energy Center. Mint Museum Uptown also features a wide range of visitor amenities, including the 240-seat James B. Duke Auditorium, the Lewis Family Gallery, art studios, a restaurant, and a museum shop. For more information, visit www.mintmuseum.org