The Houseperson promotes a positive image of the property by cleaning and preparing public areas of the hotel while making guests feel comfortable in their environment.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cleans public areas including the lobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc.
- Empties trash containers.
- Delivers items to guest rooms when requested.
- Reports maintenance deficiencies to maintenance and/or the General Manager.
- Stocks and maintains supply rooms, as needed.
- Performs deep cleaning tasks and special projects, as needed.
- Assists in cleaning guest rooms, as needed.
- Assists maintenance, as needed.
- Completes all brand specific training within the first 90 days of hire.
- Responsible for achieving and exceeding the guest satisfaction score.
- Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
- Other duties as assigned*
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
REQUIRED EDUCATION AND EXPERIENCE:
- High school diploma OR GED certificate
- Customer service background
WORK AUTHORIZATION:
Must be legally authorized to work in the United States.
WHAT WE OFFER:
We offer our work family competitive pay, paid time off, and hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!
Does this sound like a job for you? If so, apply TODAY!
We are an Equal Opportunity Employer - M/F/Vets/Disabled, and participates in the E-Verify Program.
QualificationsREQUIRED EDUCATION AND EXPERIENCE:
- High school diploma OR GED certificate
- Customer service background
WORK AUTHORIZATION:
Must be legally authorized to work in the United States.
Skills Required
- High school diploma or GED certificate
- Customer service background
- Legally authorized to work in the United States
What We Do
Auburn Hospitality is a full-service hotel management and development company headquartered in Auburn, Alabama. Specializing in hotel operations, revenue management, renovations, and human resources, the company currently oversees properties throughout the Alabama and Georgia regions. Their core mission is to serve guests with hospitality, provide employees with professional growth opportunities, and support local community growth through dedicated development and service-minded excellence.
