Hospitality Specialist

At Optiver, no two days are the same. In your role as Hospitality Specialist you are the first point of contact for all visitors and your colleagues. You will connect with all of them and make them feel welcome. Your responsibilities will include office management tasks as well. To be successful in this role, you should be representative, enthusiastic, open minded and well-organized. Have a great idea? You will have the freedom and resources to make it happen - this is your opportunity to operate with a great deal of autonomy and make an impact.

WHAT YOU’LL DO

Together with the security host you will staff the Front Desk and ensure everybody receives a warm welcome at Optiver. In this role you will have a variety of responsibilities including:

• First point of contact for all visitors and colleagues.
• Deal with all incoming communication (phone, e-mails, mail).
• Take ownership of the Front Desk and ensure it runs smoothly.
• Office management tasks, including assisting in the organization of internal events.
• Ensure efficient communication with other departments.
• Act as ambassador for Optiver.

WHO YOU ARE

• A minimum of 2 years of experience in a receptionist or customer service position.
• Hospitality is in your DNA, with a passion for making people feel welcome and at home.
• Proficient communication skills, both verbal and written in English. Proficiency in Dutch is preferred but not required.
• Advanced computer skills in Microsoft Office programs, particularly Excel, Word and Outlook.
• Service-oriented with exceptional attention to detail, delivering premium service in every interaction.
• Proactive in identifying opportunities for process improvement and workflow efficiency.
• Ability to work both collaboratively and individually, with a drive to improve.
• Able to multitask effectively while staying organized and calm under pressure.
• Positive mindset, self-motivation, flexible, hands-on mentality and enthusiastic.
• Please note that we are unable to provide visa sponsorship for this role

WHO WE ARE

At Optiver, our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates. As one of the largest market making institutions, we are a trusted partner of 70+ exchanges across the globe.

WHAT YOU’LL GET

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the toughest problems in the financial markets.

In addition, you’ll receive:

• A performance-based bonus structure, enabling all of our employees to benefit from our global profit pool.

• The opportunity to work alongside best-in-class professionals from over 50 different countries.

• 25 paid vacation days in your first year, increasing to 30 from your second year onwards.

• Training opportunities, discounts on health insurance, and fully paid first-class commuting expenses.

• Extensive office perks, including breakfast, lunch and dinner, world-class barista coffee, in-house physio and chair massages, organized sports and leisure activities, and Friday afternoon drinks.

• Training and continuous learning opportunities, including access to conferences and tech events.

HOW TO APPLY

Apply directly via the form below. If you have any questions feel free to contact our Recruitment team via our recruitment inquiry form.

Please note:

• We do not require any assistance from third-parties including agencies in the recruitment of this role

• We cannot accept applications via email’

DIVERSITY STATEMENT

Optiver is committed to diversity and inclusion.