Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the RoleThe Hospitality Operations Coordinator will serve as the backbone of Dorsia’s on-premise execution. This role blends technical and logistical operations with internal systems management, ensuring seamless coordination across departments. You’ll manage workflows, compliance, and vendor execution while acting as the primary operator for tools like Gatekeeper that control access and guest flow.
What You’ll Do- Internal Systems Management
- Serve as the primary owner of Gatekeeper (internal guest management tool), ensuring accurate guest data, ticketing, and access control.
- Maintain and update internal tools for tracking event deliverables, budgets, and guest lists.
- Build supply within the app and ensure payment functionality, content, merchandising, and other relevant information is accurate.
- Cross-Functional Technical Alignment
- Collaborate with the Product team to address technical needs for events, including integration with guest management tools and app development features.
- Provide operational feedback to Product for feature improvements related to events and access.
- On-Site Execution
- Oversee operational and technical event setup, troubleshoot issues in real time, and ensure smooth guest flow.
- Ensure compliance with venue requirements, health, and safety standards.
- 1-3 years in event operations, logistics, or hospitality operations.
- Experience managing internal tools and guest management platforms.
- Highly organized and detail-oriented with strong project management skills.
- Comfortable managing budgets, timelines, and multiple stakeholders.
- Ability to work nights and weekends during event periods.
Compensation & Benefits:
- Competitive salary tailored to your experience and the market
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
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What We Do
The process of restaurant discovery, booking, and payments is broken. We’re here to change that. We’re building frictionless technology that optimizes revenue for restaurants and experiences for members, and we’re on a mission to overhaul the culture and economy of the hospitality industry along the way. Developed by proven leaders across hospitality, media, and consumer-tech, Dorsia’s revenue optimization model solves supply-and-demand inefficiencies in the restaurant industry by mutually guaranteeing tables for diners and revenue for restaurants. By bridging dynamic pricing and seamless processes, Dorsia is creating a curated marketplace where it hasn’t existed before, powering the most coveted restaurants of our time. We are currently in the Beta launch phase in New York City and The Hamptons, with plans to expand to Miami, Los Angeles, and additional culinary cities this Fall.
