Hospitality Associate

Experience a 45X+ award-winning culture!

Embarkers enjoy:

• Work-life integration: We encourage our team to balance work with personal life. 95% of our employees feel they can take time off when necessary

• Growth and development: We offer continuous learning opportunities, including CPE credits and coaching, to support our employees' professional growth and ensure they execute excellently for clients

• Award-winning culture: Recognized for our outstanding workplace environment, we prioritize the happiness and well-being of our team

Embark isn't your ordinary consulting firm. We’re committed to cultivating a workplace where everyone can thrive—where happiness is at the core of our success. Where Happy Works. Our team is dedicated to solving complex problems for finance, accounting, HR, and technology leaders with forward-thinking solutions and unparalleled hospitality. Here are a few reasons why 93% of Embarkers agree that we offer special and unique benefits:

• Unlimited PTO: Enjoy unlimited PTO to recharge and pursue your passions

• Comprehensive healthcare: 100% paid premiums for you and your family

• Whole human growth: $150 monthly stipend for holistic development

• Career advancement: Access to CPE credits, learning platforms, coaching, and professional development

• Financial support: Up to 3% 401(k) matching and financial advisory services

• Team and community engagement: Monthly social events within your market, charitable matching, and great people!

About the role
As a Hospitality Associate, you'll be the welcoming face of Embark's headquarters and a key part of a hospitality team that is known across the firm for its clarity, warmth, and genuine "how can I help" attitude. Your home base is the front desk, where you'll keep daily operations running smoothly and make sure every employee and guest feels genuinely taken care of from the moment they walk in.
This is a role for someone who thrives on variety, takes ownership without being asked, and finds satisfaction in the details that most people don't notice but everyone feels. And because Embark is growing fast and our hospitality team is at the center of some of the most exciting work we do, there's real opportunity here to grow beyond the front desk: supporting events, hospitality initiatives, and projects that directly impact how clients and Embarkers experience this firm every day.
This is a fully in-person role at our headquarters, and it's perfect for someone who wants to be at the heart of the action.
What you'll be doing
Front desk and guest experience

• Be the first point of contact for everyone who walks through our doors, greeting guests and employees with warmth and making sure every interaction feels intentional
• Oversee building vendors, provide direction as needed, and keep daily operations running smoothly behind the scenes
• Support office opening and closing, ensuring all facilities, equipment, and shared spaces are secure and operational each day
   

Office operations and facilities

• Keep the workspace stocked, functional, and inviting — managing office supplies, snacks, and beverages and partnering with vendors to ensure timely restocking
• Handle all incoming and outgoing mail, packages, and deliveries with care and ensure timely distribution
• Schedule and prepare conference rooms for meetings, ensuring they're organized, equipped, and ready for both internal teams and client groups
• Oversee employee access to building platforms and travel programs, maintaining accurate rosters and supporting smooth onboarding and updates as team needs evolve
• Assist with office deliveries, furniture setup, and space reorganization as needed; comfortable with occasional lifting up to 30 lbs
   

Hospitality team support

• Coordinate catering for meetings and office events ranging from 10 to 100 people
• Support Embark-hosted events by welcoming guests, preparing materials, and managing on-site details that create memorable experiences
• Jump in on hospitality team initiatives and projects as they evolve! This team moves fast and there's always something meaningful to contribute to
   

To be a great fit, you'll have

• An associate's degree required; bachelor's degree preferred
• A genuine passion for serving others — you go above and beyond not because you have to but because that's just how you operate
• Exceptional organization and attention to detail; you manage multiple priorities without dropping the ball
• Strong interpersonal and communication skills — warm, polished, and solutions-oriented in every interaction
• Proficiency with modern workplace tools; the team works heavily in Google Workspace, Slack, and AI
• A hands-on, in-person approach — you're comfortable in an active role and don't shy away from the physical side of keeping an office running
• An entrepreneurial spirit and comfort with a role that will grow and evolve as the team does — you see ambiguity as opportunity, not uncertainty
   

In closing...

If this role sounds exciting, apply and let's start the conversation!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Upon offer of employment, employees will be asked to submit to a background check and drug screen. Dependent on ongoing client requirements, employees may also be asked to submit to a drug screening and background check throughout employment.