Hospitality and Engagement Director

Posted 16 Days Ago
Be an Early Applicant
32034, Fernandina Beach, FL, USA
In-Office
Entry level
Healthtech
The Role
Plans and leads social, educational, recreational, wellness, and community programs for senior living residents. Builds relationships with residents, families, visitors, volunteers, and local partners; coordinates events, outings, celebrations, tours, and outreach initiatives. Supports move-ins and marketing events while collaborating with leadership to improve resident satisfaction and quality of life. Requires strong organization, communication, creativity, relationship-building, and flexibility for occasional evening and weekend events.
Summary Generated by Built In

Hospitality & Engagement Director

Fellowship Amelia Island | Fernandina Beach, FL 32034

We are seeking a passionate, energetic, and relationship-focused Hospitality & Engagement Director to create meaningful experiences that enrich the lives of our residents while fostering a warm, welcoming community atmosphere.

This is an exciting opportunity for someone who loves building connections, planning events, engaging with seniors, and creating memorable experiences for residents, families, and visitors.

As our Hospitality & Engagement Director, you will:

  • Plan and lead engaging social, educational, recreational, and wellness programs.
  • Develop meaningful relationships with residents and learn their interests, preferences, and life stories.
  • Coordinate community events, family events, celebrations, outings, and special programs.
  • Create an exceptional hospitality experience for residents, families, guests, and prospective residents.
  • Build partnerships with local organizations, churches, schools, entertainers, and volunteers.
  • Support move-ins, tours, marketing events, and community outreach initiatives.
  • Maintain a visible presence throughout the community and actively engage with residents daily.
  • Collaborate with the Executive Director and leadership team to enhance resident satisfaction and quality of life.

The ideal candidate is:

  • Outgoing, compassionate, and highly organized.
  • Passionate about serving older adults.
  • Creative and able to develop innovative programs and events.
  • Comfortable speaking with residents, families, and community partners.
  • Skilled at planning, coordinating, and executing multiple activities and events.
  • A strong team player with excellent communication skills.
  • Flexible and willing to work occasional evenings, weekends, and special events.
Qualifications

Preferred Qualifications

  • Experience in senior living, hospitality, activities, life enrichment, event planning, recreation, marketing, customer service, or a related field.
  • Leadership or supervisory experience preferred.
  • Strong organizational and relationship-building skills.
  • Valid driver's license and ability to participate in community outings and events as needed.

Why Join The Fellowship Family?

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • PTO program & paid holidays
  • Forte Mental Fitness benefits
  • Opportunity to make a meaningful impact on the lives of seniors every day

Skills Required

  • Experience in senior living, hospitality, activities, life enrichment, event planning, recreation, marketing, customer service, or a related field
  • Leadership or supervisory experience
  • Strong organizational and relationship-building skills
  • Valid driver's license and ability to participate in community outings and events as needed
  • Excellent communication skills and ability to engage with residents, families, and community partners
  • Ability to work occasional evenings, weekends, and special events
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The Company
HQ: Valdosta, GA
29 Employees
Year Founded: 1978

What We Do

The Fellowship Family is a fourth-generation, family-owned and operated provider of premier quality senior living services, offering assisted living, independent living, Alzheimer's care, and nursing care.

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