Finance & Business Management - Associate - Home Lending Operations

Job Description
As an Associate of Finance & Business Management in Home Lending Operations, you will work closely with a team of peer analysts and associates who prepare monthly reporting and build budget forecasts. Finance and Business Management (F&BM) manages headcount capacity planning, annual expense budgeting, investment analysis, strategic projects, and finance reporting directly to operations leaders. Home Lending Operations is currently focused on technology initiatives that will increase efficiency, and you will help track and manage the implementation of these projects. Your reporting will support both Consumer and Correspondent Home Lending Production business, which includes all the operational functions required for Chase to provide home loans to customers and purchase loans from Correspondent clients.
Job Responsibilities

• Prepare headcount and expense forecasts for a department in Home Lending Operations, including monthly updates to finance and capacity plans
• Prepare capacity plans: track productivity drivers in operations functions, calculate required headcount based on forecasted loan volumes, attend meetings with department leaders to understand these drivers and plan for headcount changes
• Provide variance analysis in monthly financial reporting - explaining why actual expenses and headcount vary from budget forecast
• Vendor (third party) expenses: load vendor expenses to budget, prepare monthly reporting, track invoices, and process monthly expense accruals for the business
• Collaborate effectively with team members and present to team leaders (Vice President, Executive Director) and Ops department leaders
• Ability to contribute to projects from leadership, participate effectively in meetings with peer associates, and respond quickly to feedback/assignments
• Support business cases (NPV, IRR, Capex Analysis) to understand the trade-offs between different investment opportunities
• Leverage AI/LLM (Large Language Models, similar to ChatGPT) in your daily tasks

Required Qualifications

• Bachelor's degree in Business, Accounting, Finance, Economics, or other related area
• 2+ years of experience in Financial Analysis, Accounting, Business Reporting, or Related Field
• Intermediate to Advanced Excel skills (advanced formulas)
• Dashboard and data visualization skills (Microsoft Power BI, Tableau, Thoughtspot)
• Intermediate skill with Enterprise Financial Software and Finance Excel Retrieves (e.g. Dodeca Essbase)
• Ability to prepare professional finance PowerPoint presentations for monthly finance reviews
• Intermediate MS Office Proficiency - Outlook, Word, OneNote, PowerPoint

Preferred Qualifications

• Experience in Corporate FPA (Financial Planning and Analysis)
• Experience presenting to business leaders
• Excel Macros and VBA Literacy
• Ability to build Alteryx workflows to synthesize and prepare large data sets for analysis

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.