Home Lending - MarketingRegulatory Review- Vice President

Job Description
The Home Lending Marketing Team is responsible for managing acquisition campaigns, engagement campaigns, digital content, and related marketing activities. We are seeking to find a talented professional who will be responsible for compliance/regulatory reviews of marketing materials/communications across various marketing channels. This role provides regulatory oversight and guidance for marketing and communications, supporting business processes to achieve marketing goals by addressing complex issues from strategy to execution.
As a Vice President in the Home Lending- Marketing Regulatory Review team, you will serve as a subject matter expert for all relevant home lending regulatory obligations. Your role will involve providing compliance expertise and guidance to the Home Lending Marketing team. You will be expected to collaborate effectively with others, demonstrate strong attention to detail, exercise sound judgement, and utilize robust problem-solving skills. These skills will be crucial in supporting a robust controls environment, managing risk, and enhancing efficiencies. Your role will also involve interfacing with senior leaders in marketing, Legal, Risk, Compliance, Fair Lending, and Controls, and assuming a leadership role as required.
Job Responsibilities

• Perform compliance/regulatory reviews of all marketing materials/communications across various marketing channels confirming compliance.
• Provide guidance and support to key stakeholders to ensure compliance with regulatory requirements and internal policies.
• Advise the team on compliance requirements and provide compliance support for new/enhanced products/services and communicate compliance requirements.
• Serve as Product liaison, attending recurring calls to maintain awareness of product changes which may have Marketing impact.
• Serve as Compliance liaison, including working closely with partner on periodic testing.
• Perform monthly reporting on regulatory reviews.
• Maintain effective working relationships with key partners within Legal and Compliance.
• Contribute to the ongoing improvement of internal processes to enhance efficiency and speed to market.
• Assist with the Marketing Claims process and collaborate with marketers to train them on claims identification and management.
• Serve as the Home Lending Marketing liaison to the CCB disclosure team (e.g., Golden Source library) and manage the Home Lending Marketing Disclosure Library.
• Support internal exams/audits and federal regulatory examinations and inquiries.

Required Qualifications, Capabilities and Skills:

• Strong understanding of regulatory compliance in home lending, particularly in marketing and digital media.
• Demonstrate the ability to effectively manage multiple initiatives to completion under concurrent, rigorous deadlines in a dynamic environment.
• Ability to work collaboratively with various stakeholders across the firm.
• Demonstrate good judgment, insight, and the ability to support a robust controls environment, manage risk, and enhance efficiencies.
• Proven leader with experience in regulatory, compliance, risk, and/or audit.
• Working knowledge of advertising/marketing practices across various channels such as direct mail, email, digital, and social media.
• Knowledge of home lending regulations and familiarity with consumer protection and lending regulations at state and federal levels, including CFPB, FDIC, OCC, and state regulatory bodies.
• Excellent decision-making skills, ability to prioritize and manage multiple tasks with urgency to meet SLA's and deadlines.
• Ability to work closely with the team and others in Legal, Compliance, Risk, Fair Lending, and Controls.
• Excellent project management skills with a keen eye for detail and strong problem-solving abilities.
• Strong analytical and communication skills, capable of influencing strategic direction.

Preferred Qualifications, Capabilities, and Skills

• Ability to work with departmental workflow/job management systems (e.g., AdTrax and Workfront).
• Experienced in project management, control oversight, and risk management.
• Proficient in advertising/marketing across direct mail, email, digital, and social media.
• Knowledgeable in consumer lending and protection regulations at state and federal levels.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.