The Role
Processes dealership DMV paperwork, lien payoffs, vehicle registrations, refunds, titles, and motor vehicle reports. Prepares deal and finance documentation, reconciles DMV schedules, coordinates commission-related information, processes swap and wholesale deals, posts vehicle inventory in accounting software, and conducts quarterly title and dealer plate audits. Maintains compliance with DMV regulations and company privacy policies.
Summary Generated by Built In
Role Purpose
This role is responsible for support of office to include processing DMV paperwork, maintaining vehicle inventories, and preparing paperwork necessary to send out contracts
Leadership
This role has no official leadership responsibility, primarily leading by example.
Core Accountabilities
- Assist with deal break down process as necessary. Prepare contracts to be sent to Finance Sources. Prepare copies of all necessary DMV paperwork for car deal and finance source. Submit contracts to OM for signature.
- Process all Lien payoffs. Reconcile schedule.
- Prepare and submit all DMV paperwork in accordance with DMV rules and regulations on a timely basis
- Process on-line motor vehicle reports. Reconcile the DMV registration schedule. Process DMV customer refunds with Manager’s approval.
- Coordinate with Office Managers information necessary to hold/or pay sales commissions when DMV information is missing.
- Complete the processing of swap and wholesale deals.
- Post all new/used vehicles in Accounting software.
- Follow-up on missing used vehicle titles.
- Prepare quarterly audits of K-208, used titles, certificate of origins, and dealer plates.
- Ensure all policies and procedures are followed as designated by the Hoffman Auto Group Privacy Act Policy.
- Other miscellaneous duties and responsibilities as assigned.
Competencies and Qualifications
- Basic DMV and Excel knowledge.
- Must be flexible, highly organized, possess excellent interpersonal and communication skills. Always leads by example with professional work ethic.
- Regular on-time attendance is an essential function of this position to meet deadlines.
Skills Required
- Basic DMV knowledge
- Basic Excel knowledge
- Flexibility and strong organizational skills
- Excellent interpersonal and communication skills
- Professional work ethic and ability to lead by example
- Regular, on-time attendance
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The Company
What We Do
Founded in 1921, Hoffman Auto Group is a family-owned business operating multiple dealerships and collision centers across Connecticut and Vermont, offering sales and service for various automotive brands.

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