HIV Navigation Specialist

Job Summary:

The HIV Navigation Specialist provides outreach, education, HIV rapid testing, care coordination, and case management services to support individuals at risk for or living with HIV. This role helps connect clients to prevention services, including PrEP and PEP, as well as HIV medical care and supportive resources.

Working collaboratively with healthcare providers and community partners, the HIV Navigation Specialist promotes engagement in care, treatment adherence, partner services, and evidence-based interventions to improve health outcomes and reduce the spread of HIV.

Essential Functions:

• Conducts outreach, engages and provides educational components to target population in partnership with East LA Women’s Center Promotoras.

• Provides rapid HIV testing and confidential risk assessment to determine the HIV prevention needs of the clients whether test results are positive or negative; this includes the registration, and planning of prevention services.

• Responsible for providing Rapid HIV testing on-site and through outreach into the community, where the target population socializes and/or congregate as needed.

• Provides access to biomedical prevention services (PrEP/PEP), ensuring access, follow-up, and adherence to PrEP/PEP, including supportive services that can enhance risk reduction, behavior change, adoption, and maintenance.

• Provide first-time medication drop off to client’s within 5-10 mile radius.

• Provides, and ensures access to the screening of STIs.

• Provides positive HIV test results to individuals who have tested positive for HIV.

• Responsible for providing navigation assistance with HIV clinical care around treatment adherence, partner services, and case management for clients who test positive for HIV.

• Collaborate with Program Director and East LA Women’s Center staff to adapt Sister-to-Sister Evidenced Based Intervention for cisgender, heterosexual, Latina women.

• Attend and assist ELAWC staff with conducting Sister-to-Sister interventions.

• Collaborates with project staff in advertising and media promotion of the CHICAS program.

• Maintains communication between inter, and intra-agency services providers for successful coordination of services.

• Maintains records of all activities

• Attendance at required agency meetings, and external meetings with other local providers.

• Assists in documenting program activities and reports outcomes to Department Director along with entering data into appropriate system.

• Perform additional duties as assigned

Knowledge, Skills, and Abilities:

• Excellent oral and written communication skills.

• Knowledge of computer applications and great phone etiquette is a must.

• Ability to multitask, work well in teams, and be highly detailed orientated.

• Being respectful and culturally competent is also needed, along with being compassionate and identifying with patient needs and concerns.

• Must have knowledge of HIV, HIV Treatment/Care, and PrEP/PEP, and ability to educate about HIV, HIV Treatment/Care, and PrEP/PEP.

• Ability to complete the following trainings/certifications as needed: HIV 101, Basic 1 HIV Tester/Counselor Certification, PrEP 101, Partner Services, and Motivational Interviewing (to disclose positive HIV results) is also a must.

• Knowledge of HIPAA and be able to communicate knowledge about biomedical infections (HIV, HCV, and STDs).

• Knowledge of social services and referrals for patients. Must be comfortable working in a clinical setting with providers and medical personnel.

• Minimum Education/Training: High School Diploma or GED required.

• Minimum Experience: At least one year of experience as a Patient Navigator, Case Management, Education or Human Services and great customer service experience is preferred.

• Certification: Must have active Basic 1 Rapid HIV Testing certification from LA County DHSP or open to attending the training.

• Previous experience working in sexual health and HIV education, substance use, and outreach highly desired

• Previous experience working with LGBTQ+ identified individuals highly desired

• Applicants fluent in Spanish are strongly encouraged to apply

Special Requirements:

• Must have a reliable automobile for use on the job (mileage to be reimbursed).

• Valid California Driver License and automobile insurance coverage.

• Subject to a criminal background check prior to employment

• TB clearance, to be renewed every year. Vaccines and boosters as needed.

Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

Equal Opportunity Statement

Via Care Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Via Care Community Health Center complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

In compliance with California Labor Code § 432.3, as amended effective January 1, 2026, this job posting includes the pay scale for the position. The pay scale represents a good‑faith estimate of the salary or hourly wage range the employer reasonably expects to pay for the position upon hire. Actual compensation within the posted range will depend on experience, skills, and internal equity.