The Role
Supervise highway maintenance and improvement works across the borough, ensuring safe, compliant, timely, cost-effective delivery. Manage sites, labour, plant, materials, subcontractors, permits, RAMS, inspections, quality assurance, KPIs and contractual requirements. Liaise with clients and operational teams, investigate defects and service failures, support emergency response, handle customer enquiries, and assist contract managers with operational and commercial objectives.
Summary Generated by Built In
Marlborough Highways has an exciting opportunity for an experienced Highways Supervisor to join our Havering contract team. The successful candidate will be responsible for the safe, efficient and compliant delivery of highway maintenance and improvement works across the borough.
Working closely with operational teams, subcontractors and the client, you will ensure works are delivered to the required quality standards, within agreed timescales and in line with contractual, commercial and Health & Safety obligations.
Working closely with operational teams, subcontractors and the client, you will ensure works are delivered to the required quality standards, within agreed timescales and in line with contractual, commercial and Health & Safety obligations.
The role will play a key part in achieving contract performance targets, maintaining excellent customer service, driving operational efficiency and supporting the successful delivery of the contract.
Key Responsibilities
· Responsible for the safe operation of allocated sites, ensuring compliance with Health, Safety and Environmental procedures.
· Prepare, implement and monitor Risk Assessments and Method Statements (RAMS).
· Conduct depot and site inductions, weekly Health, Safety and Environmental inspections, and ensure safe working practices are maintained.
· Organise and manage labour, plant, materials and subcontractors to ensure works are delivered safely, efficiently and cost-effectively.
· Liaise with clients, subcontractors and operational teams to support the effective delivery of the contract.
· Issue work orders, permits and site instructions as required.
· Ensure all works are completed in accordance with contract requirements, specifications, drawings, procedures and programme timescales.
· Review drawings, site instructions, works orders and contract documentation, reporting any anomalies or missing information.
· Monitor and maintain the quality, productivity and performance of employees and subcontractors, promoting a right-first-time approach.
· Deliver contract KPIs and service level agreements, ensuring works are completed within agreed response times and programme requirements.
· Carry out quality assurance inspections and support asset inspections and condition surveys.
· Escalate defects, risks and service failures appropriately and support emergency response and out-of-hours activities when required.
· Assist in the management of customer enquiries, member enquiries and client complaints.
· Utilise contract management systems to record, monitor and report operational activities.
· Support the Contract Manager and Operations Manager in achieving operational, commercial and contractual objectives.
Skills, Knowledge and Expertise
· NRSWA
· SSSTS
· CSCS
· First aid
· Prior supervisory experience ideally within a Highways setting
· Understanding of Highways term maintenance contracts
· Confident generating and delivery a variety of MI on a monthly basis
· Driving Licence
· Strong background in working in accordance to Health and safety policies and procedures
Benefits and Our Values
Our Benefits
- Access to 24/7 GP Service
- Medicash Cashback Scheme
- Retail Discounts
- Employee Assistance Programme
- Reward and Recognition Programme
- Death in Service Cover
- Learning and Development Opportunities
Our Values
We know people matter - We respect, care, and invest in our people, the communities in which we work and our common future. We are open. We are honest. We are fair
Pride - We take pride in everything we do. We speak positively. Deliver quality. Act safely. Always.
Spirit - We have spirit. We promote a positive atmosphere and energy. We are inclusive. We have brilliant team working and friendships. Driving success so we all win.
Bold - We are bold. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills.. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
About
Marlborough is a dynamic, independent civil engineering company with 30 years’ experience in every aspect of traditional and contemporary civil engineering work.We have a pool of over 480 multi-skilled, longstanding staff, and our own dedicated in-house Project Managers. Members of our leadership team get involved from day one and are always on-hand to provide exceptional customer care.We are a multi-discipline contractor, specialising in full-service highway and public space maintenance, improvement and construction; delivering services to London Boroughs, Local Authorities and the supply chain.Watch our latest video here to gain an insight into working at Marlborough Highways.
Skills Required
- NRSWA qualification
- SSSTS qualification
- CSCS certification
- First aid qualification
- Prior supervisory experience, ideally in a highways setting
- Understanding of highways term maintenance contracts
- Ability to generate and deliver monthly management information
- Driving licence
- Strong background working in accordance with health and safety policies and procedures
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The Company
What We Do
Marlborough Highways is an independent civil engineering company specializing in infrastructure, highway maintenance, and public realm improvements. They provide end-to-end solutions including road surfacing, traffic management, street lighting, and emergency response services. Serving local authorities and public sector clients, the company focuses on enhancing community transportation networks and public spaces through high-quality, sustainable engineering solutions and long-term maintenance contracts.
