Helpdesk Support

Reposted 3 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Entry level
Information Technology • Consulting
The Role
Perform imaging and reimaging of laptops and desktops, troubleshoot hardware issues, and manage assets and inventory while providing excellent customer support.
Summary Generated by Built In
Job Description

Job Title : Helpdesk Support

Location: Phoenix, AZ

Duration: Contract

Job Description:

· Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred).

· Break-fix/troubleshooting

· Asset/inventory management

· Experience in customer support, good communication skill and should be pro-active.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Experience in imaging and troubleshooting laptops and desktops
  • Good communication skills
  • Proactive approach to customer support
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The Company
HQ: Valencia, CA
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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