We’re looking for a Help Desk Specialist to join our IT & Operations team and become the go-to person for tech support at ONE ZERO. This role is all about solving problems quickly, delivering excellent internal service, and keeping our tech operations running smoothly across sites. You'll work hands-on with cutting-edge tools and help create a seamless digital workspace for everyone in the company.
- 1+ year of experience in Help Desk or IT Support roles
- Service-oriented mindset and strong troubleshooting skills
- Excellent communication skills, both in Hebrew and English
- Experience with macOS and Windows environments
- Hands-on experience with IT tools: Jamf, Azure, Active Directory, Okta, Office 365, Google Workspace
- Solid understanding of networking basics: LAN/WAN, TCP/IP, DHCP, DNS
- Knowledge of information security principles and best practices
- Proactive approach and strong desire to learn and adopt new technologies
Top Skills
What We Do
ONE ZERO Bank is a trailblazer in the financial industry, and we're transforming the way people think about banking. We offer advanced financial solutions, including flexible and competitive credit options, alongside standard banking services such as current accounts, credit, deposits, and securities management. Our operational efficiency, lean approach, and focus on innovative technology enable us to provide our customers with advanced services and a unique service experience at competitive prices.
We are breaking free from the traditional banking mold, and our mission is to open up the local banking industry to healthy competition. Unlike other banks, we have no physical branches and thousands of employees, allowing us to create mostly automated work processes that prioritize our customers' needs, aligning seamlessly with the new technological world.
