Help Desk I

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services.  We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

The IT Helpdesk Engineer will be responsible for delivering, maintaining, and improving our IT operations to ensure your colleagues can work seamlessly. A successful candidate must have strong communication, service oriented skills, and technical knowledge for troubleshooting, process implementation, and automation. We are looking for a reliable IT Engineer who is passionate about helping a very fast growing organization.

• Provide day-to-day IT operational support

• Provide resolution to the issues raised by the users.

• Provide maintenance to company owned IT equipment.

• Document procedures, guidelines, and projects where you are participating.

• Manage internal IT applications.

• Communicate and coordinate with IT vendors when required.

• Provide advice, evidence and guidance during audit engagements.

• Basic knowledge of Linux, and Windows.

• Basic knowledge in Networking.

• Basic python scripting.

• Industry related certifications (ITIL, Network+, A+, CCNA, etc.)

Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation and community are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. To help you reach your goals, we have access to LinkedIn Learning and Pluralsight, two top-tier platforms filled with high-quality content.

Apply now!