Job Description:
Quevera is seeking a Help Desk Specialist to join our team. At Quevera, we don’t just offer jobs—we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth. You’ll work with industry experts, take on exciting challenges, and have the creative freedom to build cutting-edge solutions, all while advancing your career in a space that truly values your skills and ideas.
REQUIRED - MUST have a current TS/SCI Polygraph clearance to apply for role. Only those with a current TS/SCI with Poly clearance will be considered.
Duties and Responsibilities:
Required Experience:
Four (4) years demonstrated Help Desk experience with an Associate's degree. In lieu of experience, a Bachelor's Degree may be substituted. Certifications: Compliance with DoD 8570.01-M with a minimum certification of IAT Level I (SEC+; CCNA; A+; Net+)
Why Join Quevera?
Award-Winning Culture
Quevera was recognized as a Top Workplace in the Washington, DC/Baltimore region for 2025, marking our fifth consecutive year receiving this distinction based on employee feedback.
Outstanding Benefits
We invest in our employees and their families through a highly competitive benefits package, including:
- 100% employer-paid medical coverage (optional plan)
- Competitive options for Medical, Dental and Vision insurance
- Employer-paid short-term and long-term disability coverage
- Employer-paid life insurance
- $5,000 annually for education, training, certifications, and professional development
- Career advancement through our structured IQWay Program
- Up to 6% 401(k) match
- Additional 4% profit-sharing contribution
At Quevera, we believe exceptional people deserve exceptional opportunities. We're more than just a workplace—we're a team of innovators, problem-solvers, and industry experts committed to delivering mission-critical solutions while fostering professional growth, collaboration, and technical excellence.
Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.
Skills Required
- Current TS/SCI Polygraph clearance
- Four years demonstrated Help Desk experience or Associate's degree
- Bachelor's Degree can substitute for experience
- Compliance with DoD 8570.01-M with IAT Level I certification
What We Do
Quevera provides custom software engineering services across the entire spectrum of the software development lifecycle. We have extensive experience in partnering with our customers to gain a comprehensive understanding of the business problems presented to federal agencies, local governments, financial institutions, health care organizations and educators. Quevera is a company founded by a core group of technologists and business professionals who shared a revolutionary vision for how a software company could succeed while adhering to set of core values that governed its partnerships with its customers, employees and corporate partners. With over a century of combined experience in the government, intelligence and corporate sectors, we have the experience and technical know-how knowledge to first listen, understand and deliver innovative products and services designed to reach the core problem for unique business problems.
