Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.
Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.
Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 operations at Fort Leavenworth, KS. The selected candidate will support classified and unclassified IT environments, troubleshooting technical issues, assisting users, and ensuring system functionality in alignment with DoD cybersecurity protocols. This role requires at least three (3) years of experience in IT support, particularly in government or DoD environments, with an emphasis on incident resolution, system administration, and user support.
Responsibilities:
- Respond to help desk tickets and provide technical support to users.
- Troubleshoot hardware, software, and network issues in classified environments.
- Escalate complex problems to higher-level IT staff as necessary.
- Document technical issues and solutions for future reference.
- Assist with user onboarding and training for IT systems.
Qualifications:
- Active DoD Top Secret/SCI clearance required.
- 1-4 years' experience.
- Experience providing technical support in a DoD or government setting.
- Familiarity with Windows and Linux operating systems.
Strong communication and problem-solving skills.
EEO Commitment
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Top Skills
What We Do
Headquartered in Washington, D.C., Barbaricum is a Service-Disabled Veteran-Owned small business. At our core, you’ll find people who love to explore and innovate. Our team has a uniquely complementary skill set. Together we’ve built a hands-on, all-inclusive contracting firm that develops innovative strategies & uses the best of emerging technologies to support our clients’ long-term goals. Our growth has been fueled by repeat business and long-term partnerships with key clients. We are an ISO 9001: 2015-certified and CMMI Level 3-appraised company that supports a host of government clients with Integrated Communications, Mission Support, Research and Analysis, Cyber Security/Intelligence, and Technology-Enabled Services. Our mission is to transform U.S. Government approaches to problem sets of increasing complexity by delivering innovative solutions, especially in support of National Security missions. Barbaricum is one of the fastest growing companies in our market. The company is routinely recognized by institutions like Inc. Magazine, GovCon, AMEC, PRSA, and SmartCEO for corporate growth, capabilities, and award-winning client work. Our team is dynamic and agile, providing global support to current missions across five continents. We are also focused on developing and maintaining our vibrant corporate culture, having most recently been named a Best Workplace for 2017 by Inc. Magazine.
