Heathers Manor - Director of Sales

Posted 2 Days Ago
Be an Early Applicant
Crystal, MN, USA
In-Office
68K-75K Annually
Senior level
Social Impact
The Role
The Director of Sales drives occupancy and revenue through lead management, outreach, tours, follow-up, relationship building, and closing sales. The role develops sales strategies and 90-day plans, maintains referral partnerships, tracks inquiries and move-ins, prepares weekly reports, and supports community communications and staff training. The position requires strong communication, relationship-building, organizational, and customer-care skills while serving seniors and their families.
Summary Generated by Built In

Location:

1

Heathers Manor

1

3000 Douglas Dr. N

11

Crystal MN 55422

1

Are you looking for an opportunity to grow your career in an environment that values your unique talents, and will help you succeed? Look no further! Heathers Manor, a Transforming Age community located in Crystal, MN, has an environment that supports your career growth, no matter what you are looking to do!


We offer great pay, work/life balance, and excellent benefits including Medical, Dental, Vision Care and Retirement for our full-time team members, as well as Generous Paid Time Off and other unique perks for full-time and part-time team members! Come learn more about us at https://transformingage.org/community/heathers-manor/ , and find your happy place here!


We have a wonderful opportunity for a Director of Sales who is passionate about connecting seniors and their families with a warm and welcoming place to call home. This role is perfect for someone who thrives on building relationships, guiding families through the move-in journey, and growing referral partnerships, all while sharing the story of our community with heart and professionalism every day.

This is a full time role, paying $68,000-$75,000 DOE, with commissions opportunities!


Our Director of Sales:

  • Helps drive occupancy and revenue targets  by keeping building at or above budgeted monthly occupancy. 
  • Handles and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and lead management software updates, and closing the sale.            
  • Ensures community and staff back-up scheduling for tours and onsite visits, so that all future resident inquiries are handled in a timely manner 
  • Works closely with the management team on developing and implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales. 
  • Compiles a weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week. 
  • Ensures timely data entry and documentation into lead management software. Maintain "Next steps" schedule and drive continuous customer care and frequent contact 
  •  Identifies and maintaining key relationships with community and professional sources. 
  •  Participates with management team to assist staff as needed with: Facility upkeep, resident/family communications, facilitation of in-house and sales training and enablement.
  • Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility. 
  • Performs other duties as assigned.

What you need to succeed:  

  • Bachelor’s degree with an emphasis in Marketing or Sales or the equivalent combination of education and experience. 
  • Five years’ experience in marketing and sales is preferred; experience and/or knowledge of the senior living industry. 
  • Previous management experience preferred.
  • Excellent communication and relationship building skills.
  • Ability to multi-task and work with multiple projects
  •  Proficiency with Microsoft Office Suite.
  •  A desire and ability to relate to and continue learning about the senior population.
  • Must possess current driver’s license .
  • Completion of a background check. Drug screen, TB test, fingerprint, and/or physical may be required depending on state/local guidelines.

Skills Required

  • Bachelor's degree with an emphasis in Marketing or Sales, or equivalent education and experience
  • Five years of experience in marketing and sales
  • Experience or knowledge of the senior living industry
  • Previous management experience
  • Excellent communication and relationship-building skills
  • Ability to multitask and manage multiple projects
  • Proficiency with Microsoft Office Suite
  • Desire and ability to relate to and continue learning about the senior population
  • Current driver's license
  • Completion of a background check
  • Drug screen, TB test, fingerprinting, and/or physical, depending on state or local guidelines
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The Company
3,000 Employees
Year Founded: 1956

What We Do

Transforming Age is a national nonprofit network working to improve the lives of older adults and reshape how society understands and supports aging. It brings together senior housing, community and home-based services, technology, philanthropy, and partnerships, with older adults at the center of its approach. Its work spans affordability, independence, well-being, and longevity solutions for older adults across socioeconomic groups.

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