Head of Technology Communications, Zeno US

Business Growth and Marketing:

• Grow the technology client portfolio throughout the U.S.
• Expand business with existing clients by integrating additional network capabilities.
• Lead new business outreach process, identifying net-new opportunities and lead the team in winning business.
• Work with Global Head of Technology Practice and U.S. geography leaders to scale technology clients and offerings in all U.S. offices.
• Collaborate with the marketing team to create and execute campaigns that enhance the visibility of the technology practice.
• Partner with Global Head of Technology in leveraging the agency’s thought leadership, IP and innovation to elevate the reputation of the practice. 

Client Service:

• Develop forward-thinking strategies for clients and provide strategic counsel at the highest level of the organization.
• Mentor account team leaders in developing visionary plans for clients and communicate them compellingly with supporting recommendations and substantive logic.
• Foster and maintain relationships with client contacts and internal agency partners.
• Create additional client service offerings to differentiate Zeno from other agencies.
• Lead teams in delivering excellent, integrated client services and business results that drive high Zeno Quality scores.

Team Leadership and Development:

• Lead and grow a high-performing team.
• Actively manage senior-level employees and take responsibility for career planning, upskilling and reskilling within the practice as needed to keep pace with client demands
• Foster a collaborative and inclusive environment that encourages creativity, growth, and professional development.
• Provide ongoing coaching, guidance, and support to staff to help them reach their full potential.

Financial Management:

• Maintain financial responsibility for accounts including forecasting and account profitability.
• Effectively manage staff utilization to meet profitability targets.
• Secure, maintain and grow the business.

Qualifications:

• At least 20 years of experience in Technology PR, with experience working in the technology sector in an agency environment at a senior level.
• Proven track record of pitching and winning $1M+ accounts
• Accomplished networker with strong industry contacts and readiness to represent Zeno at events, advancing the reputation of the agency and Tech Practice.
• Exceptional communication, negotiation and presentation skills.
• Adept at developing and delivering client presentations, including new business, that build relationships and drive revenue.
• Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines.
• Deep understanding of the enterprise and consumer technology landscape, trends and key players.
• Expert ability to think strategically, creatively, and holistically about client programs.
• History of success in providing sound creative and strategic counsel to clients and building credibility with senior level client contacts.
• Mastery of reputation management and a working knowledge of traditional and non-traditional media. 
• Must have deep expertise across all aspects of corporate and technology communications.
• Proven leadership experience, mentoring and developing other senior talent.