Head of Talent

Posted 12 Hours Ago
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New York, NY, USA
In-Office
200K-230K Annually
Expert/Leader
Fintech
The Role
Owns global talent strategy, talent reviews, succession planning, performance management, leadership development, learning and development, culture, employee listening, and data-driven talent processes. The role advises the CEO and leadership team, leads globally distributed talent initiatives, manages an L&D lead, and builds scalable programs using HR technology, people analytics, and AI.
Summary Generated by Built In

We are seeking an experienced, hands-on Head of Talent based in our New York City office to join our Human Resources Leadership Team. If you want to learn, climb, and shine at a company committed to you, then ISS STOXX might be the best move you'll ever make.


As the Head of Talent, you will own talent across the company globally: talent planning, performance management, leadership development, and learning & development. You will co-lead our culture and values work with the Chief Human Resources Officer and the Chief Marketing Officer. You will present to the CEO and the Leadership Team and run the company's talent review and succession processes.


This is a newly created role at an important time for the company. Talent is an essential priority for us and you will have a real opportunity to build simple, scalable programs that help our people and our business grow.


Responsibilities


Talent Strategy, Talent Reviews and Succession:

• Develop and execute a multi-year global talent strategy aligned to business and functional plans.

• Lead the annual talent review and succession planning process with the CEO and Leadership Team, including identifying critical roles, high-potential talent, and development actions.

• Present talent insights, risks, and recommendations directly to the CEO and Leadership Team.


Performance Management and Goals:

• Redesign and run the global performance cycle, including shared company goals, goal cascade, and mid-year and year-end reviews.

• Strengthen accountability and differentiation in how performance is assessed.

• Partner closely with Compensation on promotion approach and governance, including expectations for Managing Director roles, so that performance, pay, and promotion outcomes are consistent and fair.


Leadership Development:

• Define and validate leadership behaviors by level and launch them with supporting training.

• Introduce executive assessments for hiring and succession and implement a 360-degree feedback process.

• Own the leadership development strategy and recommend where to invest.


Learning & Development:

• Lead the global Learning & Development function, including managing and developing a Manila-based Learning & Development lead.

• Conduct a global learning needs analysis, build visibility into learning spend across the company, and recommend a future funding model.

• Design and launch priority programs such as sales training, manager training in a matrix organization, project management, and AI skills and work-process redesign.

• Link learning investments to business priorities and measure results.


Culture and Engagement:

• Co-lead, with the Chief Human Resources Officer and Chief Marketing Officer, the launch and embedding of new company values and the related culture campaign.

• Own the employee listening program, including the annual People survey and Pulse survey, and help leaders turn insights into action plans they own.

• Coach senior leaders on building a high-performing, accountable culture.


Scalable, Data-Driven Delivery:

• Design talent processes that can scale through shared services and global capability centers, using AI and technology where it adds value.

• Use people data and analytics to measure progress and report outcomes to leadership.


Qualifications


Education

• Bachelor's degree required, ideally in Human Resources, Organizational Psychology, Business, or related field. Advanced degree or relevant certifications (e.g., assessment, coaching) a plus.


Experience

• 10 to 15 years of experience in talent management, organizational development, and/or learning & development, with global scope in a matrixed organization.

• Proven track record designing and running talent reviews, succession planning, performance management, and leadership development programs.

• Experience leading culture and values change, ideally during a period of transformation.

• Financial services, financial data, or fintech experience preferred.


Knowledge, Skills and Abilities

• Confident and credible presenting to and advising a CEO and executive team.

• Data-driven, with working knowledge of HR technology platforms (e.g., Workday, SAP SuccessFactors) and practical use of AI tools.

• Pragmatic builder who favors simple, adoptable solutions over complex frameworks.

• Able to lead a small, globally distributed team and deliver through influence across HR Business Partners, Compensation, Analytics, and business leaders.

• Excellent communication, facilitation, and coaching skills.


Base salary: For New York City-based candidates, the expected annual base salary range for this role is $200,000 to $230,000.   Exact compensation may vary based on skills, experience, and level of education. The role is bonus eligible.


#LI-EM1 #DIRECTOR #HR


What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.


Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success. 


Visit our website:http:// https://www.iss-stoxx.com/


View additional open roles: https://www.iss-stoxx.com/about/careers/

We are proud to offer the following featured benefits 

  • Medical, Dental, and Vision coverage
  • 401(k) with a company match up to 9%, including a Safe Harbor contribution
  • Flexible Spending Account (FSA) and commuter benefit programs
  • Generous paid time off
  • Volunteer Day
  • Paid parental leave
  • Hybrid working options
  • Midtown - centrally located near Grand Central Station and Port Authority

ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.  For more information, please view https://www.dol.gov/agencies/ofccp/posters.


We are committed to ensuring equal opportunity in employment for qualified person with disabilities, fully in compliance with the Americans with Disabilities Act (ADA) in the US along with other applicable jurisdictions in which we operate. We prohibit discrimination against applicants and employees on the basis of disability as it pertains to the job application, hiring process, and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [email protected]. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

Skills Required

  • Bachelor's degree in Human Resources, Organizational Psychology, Business, or a related field
  • 10 to 15 years of experience in talent management, organizational development, and/or learning and development
  • Global-scope experience in a matrixed organization
  • Experience designing and running talent reviews, succession planning, performance management, and leadership development programs
  • Experience leading culture and values change
  • Ability to present to and advise a CEO and executive team
  • Working knowledge of HR technology platforms such as Workday or SAP SuccessFactors
  • Practical use of AI tools
  • Ability to lead a small, globally distributed team and influence cross-functional stakeholders
  • Excellent communication, facilitation, and coaching skills
  • Advanced degree or relevant certifications, such as assessment or coaching certifications
  • Financial services, financial data, or fintech experience

ISS (Institutional Shareholder Services) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ISS (Institutional Shareholder Services) and has not been reviewed or approved by ISS (Institutional Shareholder Services).

  • Retirement Support — Retirement plans include a notably strong 401(k) match with a Safe Harbor contribution that stands out within the package. The retirement offering is regarded as a highlight relative to other elements of total rewards.
  • Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are substantial components of the package. Time-away benefits are often described as a standout compared with other facets of compensation.
  • Healthcare Strength — Medical, dental, and vision coverage are comprehensive within the standard package. Health coverage is generally viewed as solid, albeit characterized as middle of the road in some descriptions.

ISS (Institutional Shareholder Services) Insights

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The Company
HQ: Rockville, MD
2,115 Employees
Year Founded: 1985

What We Do

Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.

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