Head of Systems and Technology

Reposted 3 Days Ago
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Duxbury, MA, USA
Hybrid
90K-120K Hourly
Expert/Leader
Travel
Founded in 2011 by South African Darren Humphreys, Travel Sommelier is an award-winning boutique luxury travel company.
The Role
Lead and own the companys technology ecosystem and operational infrastructure; design and govern platforms, workflows, and data architecture; drive system strategy, adoption, integration, and optimization; partner with operations to embed systems in daily execution; scale technology while preserving client personalization and service quality.
Summary Generated by Built In

Travel Sommelier is a boutique luxury travel company dedicated to designing and executing
highly curated itineraries that reflect each client’s individuality, enabling them to experience
distinctive destinations around the world.


The Head of Systems and Technology (“HST”) owns Travel Sommelier’s technology ecosystem
and operational infrastructure, ensuring the business operates efficiently, securely, and at a
consistently high standard. As the definitive internal authority on technology, this role leads
system strategy, adoption, integration, and optimization across the organization, working closely
with operational stakeholders to ensure systems are fully embedded in day-to-day execution.
 

Sitting at the intersection of travel operations and technology, the HST designs and governs the
platforms, workflows, and data architecture that power our luxury client experience to ensure
complex, high-touch travel can be delivered seamlessly and at scale. As Travel Sommelier
continues to grow, this role positions our systems to evolve ahead of the business while preserving
the quality and personalization our clients expect. This role requires both strategic foresight and
executional discipline — the ability to see where technology is going, and the ownership to
ensure our systems evolve ahead of our needs. As the company evolves, this role may expand
to include broader functional leadership aligned with the growth of our systems and operational
infrastructure.

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The Company
15 Employees
Year Founded: 2011

What We Do

Our mission is to design and execute seamless curated itineraries, that reflect our discerning clients’ individualities, to distinctive destinations around the world. As “escape artists”, we are constantly on the road researching, developing, and fostering our extensive global network and local connections. This tangible firsthand knowledge allows us to recommend with confidence truly authentic and exclusive places to stay, eat, and explore—including unparalleled moonshot experiences you cannot arrange on your own. Throughout our process, we deliver the highest level of service—prior to, during, and upon your return. Let us take care of all the details and give you back your greatest asset—your time! We change lives through travel, one trip at a time.

Why Work With Us

We are a team of travel enthusiasts that hold ourselves to uncompromising standards when crafting unique travel experiences for our discerning clients. We are dedicated to delivering superior client service and are kind and thoughtful to our clients and our colleagues. And, we like to bring dogs to work too!

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