Who we are
We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels.
The Team You'll Join
Our subscription division is driving strategic growth across iconic global brands like The Week, Kiplinger, and PC Gamer. Based in our London or Bath offices, our team turns customer data into commercial recommendations. You'll join a collaborative environment focused on data-led innovation, retention strategy, and recurring revenue. This position offers a unique chance to shape commercial strategy across major UK and US markets.
This role would particularly suit someone with a background in management consulting, strategy or private equity, who combines strong analytical capability with commercial problem-solving and the ability to influence senior stakeholders.
What you'll do
Reporting to the Growth Marketing Director, you'll manage the analytics agenda across our multi-brand subscription business. In this role, you'll translate customer, marketing, and financial datasets into clear commercial strategies. You'll work closely with Marketing, Finance, BI, and Strategy teams to improve acquisition, retention, pricing, and profitability.
On a daily basis, you'll explore complex datasets using SQL, BigQuery, Excel, and Google Sheets. You'll build commercial models, track customer lifetime value, and harness AI tools to enhance analytical workflows. Additionally, you'll guide and coach analysts to help build a forward-looking analytics function.
- You'll oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models.
- You'll partner with Marketing, Finance, and Strategy teams to connect customer metrics directly to revenue and profitability.
- You'll build sophisticated commercial models in Excel or Google Sheets to guide strategic decisions.
- You'll explore large datasets with SQL and BigQuery to uncover actionable growth opportunities.
- You'll mentor and coach analysts, strengthening their technical and strategic capabilities.
- You'll present accessible commercial narratives and recommendations to senior stakeholders across UK and US markets.
What you’ll bring
- Proven experience turning complex customer and financial data into strategic recommendations.
- Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates.
- Ability to break down ambiguous commercial challenges into clear analytical frameworks.
- Experience communicating technical insights clearly to non-technical business partners.
- Experience guiding, coaching, or managing analysts.
- Familiarity with using AI tools to streamline analytical workflows.
- Demonstrable experience in commercial, customer, or growth analytics.
Minimum Requirements
- Hands-on proficiency querying complex datasets with SQL, BigQuery, or similar technologies.
- Advanced modelling capabilities using Excel or Google Sheets.
- Track record of working with marketing, financial, or transactional data.
- Ability to collaborate effectively with cross-functional teams in London or Bath.
What we offer
- Uncapped leave
- Enhanced parental leave
- Discounted rates with Dental care and Private Medical care
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend scheme - with payment following the successful hire.
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
- Salary sacrifice Pension scheme up to 5% match
- Free drinks and snacks in our offices
The expected range for this role is £80,000 - £95,000
This is a hybrid role, working 2 days per week from our Bath or London Office.
Internal job family level P4
Inclusion and Diversity at Future
At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.
Find out more about Our Future, Our Responsibility on our website.
If you need any reasonable adjustments, please let us know, and we'll be happy to support you.
#LI-Hybrid
#LI-HD1
Skills Required
- Experience turning complex customer and financial data into strategic recommendations
- Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates
- Ability to break down ambiguous commercial challenges into clear analytical frameworks
- Experience communicating technical insights clearly to non-technical business partners
- Experience guiding, coaching, or managing analysts
- Familiarity with using AI tools to streamline analytical workflows
- Demonstrable experience in commercial, customer, or growth analytics
- Hands-on proficiency querying complex datasets with SQL, BigQuery, or similar technologies
- Advanced modeling capabilities using Excel or Google Sheets
- Track record of working with marketing, financial, or transactional data
- Ability to collaborate effectively with cross-functional teams in London or Bath
Future (futureplc.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Future (futureplc.com) and has not been reviewed or approved by Future (futureplc.com).
-
Healthcare Strength — Coverage includes medical, dental, vision, life, disability, and HSA/FSA options for eligible U.S. and Canadian employees. This breadth indicates a robust core health offering in those regions.
-
Retirement Support — U.S. employees can access a 401(k) with company matching, and some other countries have pension arrangements or contributions. These provisions point to meaningful employer-backed retirement support across markets.
-
Leave & Time Off Breadth — Uncapped annual leave is available in the UK, U.S., Canada, and Czechia. This suggests wide-ranging time-off flexibility across multiple regions.
Future (futureplc.com) Insights
What We Do
We are Future. The global platform for specialist media. We create expert original content that connects people to their passions across a portfolio of over 230 phenomenal brands. Through our websites, magazines, events, and social spaces we reach 1 in 3 adults online in the UK and the US. Founded in 1985, we have grown significantly to a global business with over 3,000 colleagues. We are the largest magazine publisher in the UK with a combined circulation of more than 3 million across our publications. We innovate through our proprietary technology, diversify our audiences across new platforms, and acquire and launch new brands every year. We’ve got an ambitious plan to build on our growth momentum and unlock new opportunities. We’re connectors, creators, experience makers
.png)
