About Nayya
At Nayya, we believe there’s a better way to choose benefits. A more transparent, less confusing way for employees to control their health and financial potential. Powered by billions of data points and machine learning, our benefits experience platform delivers personalized decision support and guidance during open enrollment, new employee onboarding, qualifying life events, and in the moments that matter all year round. This is one of the most stressful and challenging situations consumers face – and we see that as an opportunity to build an innovative response that can help millions of Americans possess the control and understanding they deserve.
Head of Strategic Partnerships will be responsible for creating and managing high-impact relationships at multiple strategic levels at our carrier partners. These relationships will be held with the carrier at various levels: from day to day contacts to decision makers and senior leaders. This leader will involve other Nayya staff to maintain multi faceted connections and strengthen the overall relationship. This role will understand the carrier’s organization, structure, objectives and concerns in order to ensure that they are able to align Nayya services to best meet the needs of the carrier.
This role requires a strong understanding of group/health benefits and carrier economics, a growth lens, ability to influence, and exceptional relationship management skills across a highly fragmented organization. The Head of Strategic Partnerships demonstrates a thorough understanding of Nayya’s product portfolio and how multiple products can amplify outcomes. This role will be responsible for driving engagement and expansion through all stages of the client life cycle and renewal process.
The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to “tell the story” and demonstrate value to promote Nayya’s solutions and achieve mutual success.
- Build and nurture strong relationships across the carrier including; with Distribution and Product leadership understanding their needs and requirements
- Be fully versed in all aspects of the customer’s organization and contract, including all administrative and financial commitments
- Develop trust and embrace an enterprising mindset, serving as both an advisor and a collaborator to ensure the best outcomes for all parties involved
- Leverage strong understanding of benefits to communicate the Nayya value proposition and product impact with cross-organizational stakeholders
- Provide strategy, support and resources to increase the demand of Nayya’s solutions at our carrier partner’s customers
- Increase the volume of Nayya products offered to Carrier employer groups
- Collaborate closely and develop strong relationships and contacts within key functional areas of the Nayya team including the Nayya Product, Marketing, and Broker / Consultant teams to ensure alignment between customer needs and Nayya
- Build and conduct executive business reviews (QBRs), prepare and support presentation of customer reports with meaningful analytics, and provide recommendations based on findings and customer feedback
- Create, implement and executed annual strategic business plan that aligns with the carrier’s overall business objectives, support achievement of strategic goals, ensure retention and growth and drive long term expansion of Nayya relationship
- Develop and execute expansion and retention strategies for customers by proposing tailored solutions that meet their objectives and drive commercial growth
What You’ll Bring
- 10+ years of experience in benefits and/or partner management in a SaaS environment
- Experience advising and managing clients or partners, ideally as a benefits consultant or account manager
- Strong project management skills to effectively coordinate cross-functional initiatives and drive outcomes
- Willingness to work and make decisions with imperfect information
- Demonstrated ability to consistently take initiative with a true “builder” mindset
- Experience in renewing and expanding products within existing customers
- Strong executive presence with excellent verbal and written communication skills, as well as client-facing presentation skills
- Adept at understanding and articulating Nayya’s products, and mapping the respective value propositions to customer needs
- Enthusiasm for a fast-paced, dynamic work environment
- High attention to detail and a consultative, highly tailored client experience
To learn more about what our Partnerships look like at Nayya, you can hear directly from our Chief Partner Officer here.
The salary range for New York based candidates for this role is $155,000 - $185,000. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience.
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Why Join Nayya?
- Be an early employee of a quickly growing, VC-backed start-up - grow with us!
- Have a meaningful impact on a platform that is scaling very rapidly
- Contribute to a values-based culture with an emphasis on empowerment and autonomy
- Work in a highly collaborative, cross-functional environment
- Benefits include: Competitive pay, employer-paid healthcare, stock options
Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
What We Do
At Nayya, we believe there is a better way to choose benefits. A more transparent, less confusing way where consumers feel more confident in their decisions. We focus on decision support and benefits engagement. It’s one of the most stressful and challenging situations consumers face – and we see that as an opportunity to do good. We’re excited to deliver a new experience to consumers, where they choose their benefits through our software, data and AI engine. We are a benefits technology company that aims to bring peace and confidence to consumers as it relates to their employee benefits. Nayya is revolutionizing the way people interact with their benefits by serving as a data-driven advisor across the benefits lifecycle.
Why Work With Us
We are redefining an industry and seeking mission-driven, team oriented colleagues to join us. We empower each Nayyan to take on complex projects that will help transform how consumers choose and use benefits. We believe feedback helps us and our teams grow and transparency and cross-functional collaboration are key to success. Grow with us.
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