About the Role
We’re looking for an experienced and results-driven Head of Sales Operations to build and lead our Sales Operations function. This is a pivotal role in shaping how our GTM teams execute — from compensation design to forecasting, reporting, systems, and strategic planning. You will be both a hands-on operator and a strategic leader, partnering closely with Sales, Marketing, Product, Finance, and Legal to ensure scalable growth.
This leader will set the vision for our GTM infrastructure, own cross-functional operational processes, and ensure our teams are equipped to succeed in a high-growth environment.
What You’ll Do
Operational Leadership: Lead day-to-day sales operations including quota management, commissions, forecasting, and quarterly/annual planning.
Strategic Planning: Build annual operating plans, prepare board and executive-level reporting, and drive change management across GTM functions.
Cross-Functional Partnership:
Partner with Finance on invoicing, compensation, and revenue recognition.
Collaborate with Legal on NDAs, contracts, and deal enablement.
Support Marketing and Product teams with pricing and product feature alignment.
Systems & Analytics: Define and optimize the GTM tech stack (CRM, forecasting, reporting tools). Partner with Engineering only where necessary, but ensure ownership sits within the right functions (Sales Ops, Finance, etc.).
Leadership & Team Building: Hire, coach, and develop a high-performing Sales Operations team.
Executive Insights: Provide proactive reporting and insights to the executive team to guide strategic decisions.
What You’ll Need
7+ years of experience in Sales Operations (Revenue Operations background acceptable if paired with strong Sales Ops depth).
Proven success supporting GTM teams in high-growth environments.
Expertise in sales planning, forecasting, compensation design, and GTM reporting.
Strong cross-functional leadership skills; ability to influence Product, Finance, Legal, and Marketing stakeholders.Deep proficiency in Excel and PowerPoint; ability to turn data into insights and stories for executives.
Experience designing and implementing GTM tech stacks and reporting frameworks.
Background in healthcare or fintech industries is nice to have.
Strategic thinker with a bias toward action and ability to drive clarity in ambiguous environments.
Nice to Haves:
Healthcare and financial services domain expertise
Prior experience at a hyper-growth startup
Experience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal desk
Strong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experience
Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup
Location: Remote
Top Skills
What We Do
Getting paid in healthcare is more difficult than it should be, and it’s quietly breaking the system. Candid Health is addressing this issue by rebuilding the billing infrastructure from the ground up. We use automation and AI to eliminate the friction that slows down payments, exhausts staff and drains billions from provider organizations.
Healthcare organizations using Candid spend significantly less money and time on back-office administrative work that is not core to their mission of patient care. We have enabled a shift from a tedious RCM process to a touchless one.
Why Work With Us
At Candid Health, our people set us apart. We’re builders, engineers, and healthcare veterans on a mission to fix billing with automation. We thrive in-person with a culture of respect and candor, helping providers get paid faster so they can focus on delivering care.
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