Head of Quality Assurance

Reposted 15 Hours Ago
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2 Locations
In-Office or Remote
Senior level
Software • Analytics • Biotech
The Role
The Head of Quality Assurance will lead Cytel's global QA strategy, enhance the Quality Management System, and drive modernization through digital tools and automation. Responsibilities include managing audits, compliance, and mentoring a high-performing QA team.
Summary Generated by Built In
Responsibilities
  • Lead and evolve Cytel’s global Quality Assurance strategy in alignment with business growth and regulatory expectations
  • Oversee, maintain, and continuously enhance the Quality Management System (QMS)
  • Serve as a senior leader during sponsor audits and regulatory inspections
  • Drive modernization of QA through adoption of digital tools, automation, and AI-enabled solutions
  • Improve consistency and reduce variability in audit readiness, execution, and responses
  • Partner closely with operational and functional teams to embed quality into day-to-day execution
  • Streamline QA processes to reduce unnecessary burden while maintaining robust compliance
  • Build, mentor, and develop a high-performing global QA team

Examples of modernization, automation, and AI may include:

  • Implementing automated audit management and response-tracking systems
  • Leveraging AI-assisted tools for document review, SOP lifecycle management, or audit preparation
  • Applying data analytics to identify quality trends, risks, and early-warning signals
  • Streamlining CAPA management through workflow automation
  • Enhancing dashboards and reporting to provide real-time quality insights

Qualifications
  • Significant experience in Quality Assurance within a CRO, pharmaceutical, or biotechnology environment
  • Strong expertise in GxP regulations and audit/inspection processes
  • Proven experience leading sponsor audits and regulatory interactions
  • Demonstrated success in improving and modernizing QA processes
  • Experience leveraging technology, automation, or AI to enhance quality systems strongly preferred, with an emphasis on practical, fit-for-purpose solutions rather than large-scale transformation initiatives
  • Strong business acumen and the ability to influence and partner effectively with senior stakeholders

Why Join Cytel

  • Opportunity to build on a strong foundation and position Quality as a competitive advantage
  • High-impact leadership role with visibility across the organization and with clients
  • Collaborative environment with deeply experienced operational teams
  • Meaningful opportunity to shape a modern, scalable, technology-enabled quality function

Skills Required

  • Significant experience in Quality Assurance within a CRO, pharmaceutical, or biotechnology environment
  • Strong expertise in GxP regulations and audit/inspection processes
  • Proven experience leading sponsor audits and regulatory interactions
  • Demonstrated success in improving and modernizing QA processes
  • Experience leveraging technology, automation, or AI to enhance quality systems
  • Strong business acumen and ability to influence senior stakeholders

Cytel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cytel and has not been reviewed or approved by Cytel.

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, life and disability, with FSAs/HSAs also available. Plan quality is often characterized as good to excellent, which lifts the perceived value of the overall package.
  • Retirement Support A 401(k) with employer match is consistently part of the benefits package. The plan is also characterized as well managed, contributing to a sense of baseline retirement support.
  • Fair & Transparent Compensation Overall pay is characterized as decent-to-good and broadly competitive in parts of the business, with stronger alignment noted in senior technical tracks like biostatistics and programming. The total package is often framed as respectable rather than premium.

Cytel Insights

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The Company
HQ: Waltham, MA
1,395 Employees
Year Founded: 1987

What We Do

Cytel enables decision-makers in the life sciences to unlock the full potential of their products. From navigating uncertainty to proving value, Cytel’s 30 years of global expertise in consulting, data-driven analytics, and industry-leading software helps biotech and pharmaceutical companies transform intelligence into confident decisions. We have an uncompromising commitment to scientific rigor and high standards of operational excellence, which are channeled through our locations in North America, Europe, the United Kingdom, and Asia. Together, we enable our clients to deliver the therapies that propel humanity forward. Cytel employs a range of data science tools from biostatistics to machine learning to help executives in the life-sciences to make confident decisions powered by data. We are probably best known for being leaders in the field of adaptive clinical trial design, a subset of trial design that uses interim looks to enhance the patient safety and commercial value of pharmaceutical products. We also have specialists in Bayesian statistics, real world evidence, artificial intelligence, health economics, and a number of other research fields to ensure that academic and scientific findings can have impact on industry quickly and seamlessly. www.cytel.com

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