Head of Quality Assurance

Posted Yesterday
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Boston, MA
7+ Years Experience
Software
The Role
The Head of Quality Assurance will lead the QA team, develop a quality assurance strategy, oversee quality systems and processes, drive continuous improvement initiatives, integrate quality into the product lifecycle, and enhance customer satisfaction through superior product quality.
Summary Generated by Built In

Pison is seeking a highly skilled and experienced Director of Quality Assurance to lead and manage our QA team. This pivotal role involves developing and implementing a comprehensive quality assurance strategy that aligns with Pison's innovative goals. The Director of QA will oversee the development, implementation, and maintenance of quality systems and processes to ensure compliance with industry standards and regulatory requirements. They will drive continuous improvement initiatives, lead testing and validation activities, and manage regulatory submissions and audits. The successful candidate will collaborate closely with cross-functional teams to integrate quality into the product lifecycle and ensure the highest standards are maintained across the supply chain. This role also includes addressing customer quality-related issues and enhancing customer satisfaction through superior product quality and service. This is a unique opportunity to contribute to groundbreaking advancements in neural interface technology at a rapidly growing company.

Duties/Responsibilities:

  • Develop and implement a comprehensive quality assurance strategy that aligns with Pison's goals and objectives.
  • Lead and mentor the QA team, fostering a culture of quality, continuous improvement, and accountability.
  • Oversee the development, implementation, and maintenance of quality systems and processes to achieve speedy, yet high quality software releases.
  • Identify areas for improvement within the QA processes and implement solutions to enhance efficiency and effectiveness.
  • Drive continuous improvement initiatives across the organization to improve product quality and reliability.
  • Oversee the planning and execution of testing activities, including functional, regression, end to end, and performance testing.
  • Work closely with cross-functional teams, including R&D, product development, and operations, to integrate quality into the product lifecycle.
  • Collaborate with external partners and stakeholders to ensure quality standards are maintained across the supply chain.
  • Serve as the primary point of contact for quality-related issues with customers, addressing concerns promptly and effectively.
  • Drive initiatives to enhance customer satisfaction and loyalty through superior product quality and service.

Skills/Abilities:

  • Strong knowledge of software quality practices, and quality management systems and tools.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Detail-oriented with a strong focus on quality and compliance.
  • Proven track record of successfully leading QA teams and implementing quality

Education/Experience:

  • Bachelor’s degree in Engineering, Quality, or a related field (advanced degree preferred).
  • Minimum of 10 years of experience in quality assurance, with at least 5 years in a leadership role within a consumer technology or related industry.
The Company
Boston, MA
60 Employees
On-site Workplace
Year Founded: 2016

What We Do

Pison is collecting and classifying data from the most valuable source in the world, the human body. Pison's platform leverages our patented electroneurography (ENG) platform to translate data generated from our body’s natural physiological electricity stemming at the brain into machine interpretable events in software. This allows for never before seen intuitive control of any experience in the IoT universe and discovery of neurological correlations drawn from our proprietary AI and data sets. Investors and partners include First Round DRF, Oculus, MIT, Draper, HHS, National Science Foundation, Bose Ventures, and In-Q-Tel.

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