Head of Projects and Strategic PMO

Sorry, this job was removed at 08:09 p.m. (CST) on Tuesday, Jun 24, 2025
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2 Locations
Hybrid
Utilities
The Role
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

As we navigate a critical period of transformation, we are looking for a Head of Strategic Projects & PMO to lead and deliver our most impactful initiatives across the Water Services Business -encompassing South West Water, Bristol Water, Bournemouth Water, and SES Water.

This is a unique opportunity to lead large-scale strategic change, drive performance excellence, and play a pivotal role in shaping the future of water services for the region.

What you'll be doing

  • Spearheading a portfolio of complex, high-impact strategic projects that deliver growth, transformation, and measurable outcomes
  • Establishing and leading a high-performing centralised Project Management Office (PMO), embedding consistent tools, standards, and governance frameworks
  • Acting as a trusted advisor to senior leadership, providing strategic oversight of programmes and portfolios
  • Building organisation-wide project delivery capability and fostering a culture of continuous improvement
  • Ensuring risk, compliance, and governance standards are met across all programmes
  • Engaging stakeholders at all levels – from operational teams to the Board – to secure alignment and impact
  • Championing innovation, process improvement, and change adoption across all water services businesses

What we're looking for

  • Proven experience in senior project and programme leadership roles
  • Expertise in managing large, complex, cross-functional programmes -ideally within utilities or regulated environments
  • Deep knowledge of both agile and traditional project delivery methodologies
  • Experience in organisational transformation, process improvement and PMO leadership
  • PMP, PRINCE2, Agile or equivalent project certifications (Lean Six Sigma Black Belt desirable)
  • Highly developed interpersonal, influencing, and leadership skills with the ability to drive change at pace
  • Strong commercial acumen and strategic thinking

What's in it for you

  • We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing support and development for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

  • In return, we offer an excellent range of benefits including:
  • A discretionary company bonus
  • Competitive Contributory Pension
  • Invest in Pennon through our employee Sharesave scheme
  • Generous holiday allowance plus bank holidays, with an option to buy / sell leave offering you extra flexibility
  • Take up to 26 weeks’ additional maternity leave
  • Shared parental leave
  • Look after your wellbeing through our Champion Health support platform
  • Enjoy free eye tests and discounts on frames and lenses at Specsavers
  • Enjoy access to thousands of deals and discounts on supermarkets, online retailer, travel, eating out, cinema, gyms and more through Perkbox

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
 
Our core values which are essential to our success are:
 
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

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The Company
HQ: Exeter
1,232 Employees
Year Founded: 1989

What We Do

South West Water is part of Pennon Group plc. We provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall and Devon and in small areas of Dorset and Somerset. We also look after the region's bathing waters and coastline. South West Water came into being in 1989 with the privatisation of the water industry. We inherited a water system suffering from a century of neglect but, thanks to the tireless work of our 1,300 employees, have brought the region's drinking water, sewerage systems and bathing waters into line with the stringent UK and European Union standards. This extensive programme of environmental improvement has resulted in some of the finest bathing waters in Europe, picturesque scenery and clean rivers with stunning wildlife. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations.

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