Head of Product

Ghost is a global data-driven distribution platform for the world's best brands. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock alternative channels for inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac, L. Catterton), Ghost is one of LA’s fastest-growing startups.

Reporting directly to the CEO, the Head of Product will drive our organization toward achieving its quarterly product development objectives. As a member of the leadership team, this role will oversee the product team, fostering close collaboration with our engineering and design leaders and serving as a linchpin in our strategic initiatives. The ideal candidate is an accomplished leader who thrives in a fast-paced environment, demonstrating exceptional skill in balancing both short-term objectives and the long-term strategic vision for our marketplace. They possess a proven track record of enhancing critical product metrics such as sell-through rate, customer retention, churn rate, and usage frequency while embodying leadership, teamwork, and a hands-on work ethic.

About Role: 

• Define and drive product strategy in partnership with our co-founders and your cross-functional partners.
• Maintain and deliver a roadmap of key initiatives that accelerate the optimal marketplace experience for buyers, sellers, and internal users.
• Lead, mentor, and nurture a high performing team of product managers to grow and excel at their craft.
• Partner with design and engineering to ensure we ship work at the intersection of user value, business viability, and engineering feasibility.
• Champion the end-to-end product development process to deliver high-value and high-quality product releases.
• Be customer-obsessed and use both qualitative and quantitative insights to plan, test, and release new features.

About You:

• Proficient in transitioning between short-term objectives and a long-term strategic vision for our products.
• Demonstrated excellence in team management, including product managers, while maintaining a high level of technical expertise (preferably with marketplace, retail, or e-commerce experience).
• A proven track record of implementing clear product development processes and frameworks to facilitate more effective iteration and delivery.
• Expertise in leveraging metrics and analytics tools to comprehend user behavior, market, and product performance, in addition to analyzing qualitative customer feedback.
• Dedicated to staying at the forefront of technology trends, ensuring the integration of cutting-edge advancements into our product roadmap.
• A minimum of 5-7 years leading a Product team.

Benefits we offer: 

• Medical, Vision, and Dental with some plans covered at 100% 
• Competitive compensation and equity structure
• 401K + match 
• Unlimited PTO 
• Remote options (for select positions) 
• Home office stipend (for select positions)
• Monthly catered lunch

This role is based in Los Angeles. The base salary for this position can range from $225,000 to $300,000. The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position.