Head of Product, Payments

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the role

We are looking for an experienced Head of Product to lead our Payment products. You will be responsible for

1. Portfolio of payment products - Marketplace Payments, Online Acceptance, eWallet & In-store payments.
2. Payment platform that enhances the reliability & cost efficiency of all the payment and cash-out flows for Grab across Southeast Asia.

Overall, you will be responsible for best in class payment experiences for Grab's consumers (both domestic and travellers), and driver and merchant partners. You will be reporting to Head of Product, GrabFin

The role will be onsite and based in our Singapore office.

The Critical Tasks You Will Perform:

• Strategy Development: Implement a comprehensive product strategy to grow the payment portfolio products as well as enhance payment reliability and efficiency across Southeast Asia and beyond.
• Innovation and Improvement: Lead efforts to innovate and improve the existing payments ecosystem, addressing regional challenges and aligning with global standards.
• Cross-functional Leadership: Collaborate with engineering, operations, and business development teams to ensure cohesive product development.
• Stakeholder Management: Engage with internal and external stakeholders to understand needs, gather feedback, and drive product enhancements.
• Market Analysis: Conduct market analysis to identify trends, opportunities, and competitive landscape to inform product decisions.
• Performance Monitoring: Establish metrics to monitor product performance and drive continuous improvement.
• Team Leadership: Lead a product team, fostering a culture of innovation, collaboration, and excellence.

The Essential Skills You Will Need:

• Over 10 years experience in a senior product leadership role within payments, FinTech, or related industries.
• Experience with the Southeast Asian payments landscape, including its unique opportunities and challenges.
• Demonstrated ability to drive innovation and product improvements in complex and evolving environments.
• Leadership, communication, and stakeholder management skills, with an emphasis on inclusivity and collaboration.
• Experience thriving in a dynamic setting while maintaining a focus on meaningful impact.
• Knowledge of international payment systems and cross-border transactions.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.